Global Operations & Supply Chain Leader

Verint Systems; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Verint Systems Inc. seeks a Manager, Operations to oversee the entire Supply Chain, interfacing with procurement, sales, support, quality and new product engineering.

You will direct day-to-day operations including forecasting, material planning, warehousing, inventory, distribution and customer services. The role blends managing external supply chain activities with internal leadership of operations specialists, driving continuous improvement, on-time delivery and sustainable performance across

Qualifications

• B.S. in Industrial engineering, Operations, Logistics or related discipline or equivalent work experience.
• Minimum of 6 years’ experience in Hardware Operations & Supply chain and at least 4 years of leadership experience in a manufacturing or supply chain environment.
• Excellent analytical skills, experience with self-service BI reporting.
• Understanding of statistics, operation research and optimization of transportation networks.
• Strong interpersonal and teamwork skills.
• Strong communication skills and effectively presents information to leaders, employees, and customers.
• Ability to work independently and handle multiple projects.
• Driven, positive, and effective leader.
• Strong process orientation and developmental skills.

Responsibilities

• Liaise with leadership and business functions to drive operational activities and support business objectives.
• Evaluate performance by gathering, analyzing, and interpreting data and metrics.
• Direct inbound or outbound logistics operations, such as transportation optimization, warehouse activities, safety performance, or logistics quality management.
• Manage the daily fulfillment of customer shipments with Verint’s third party logistics providers.
• Coordinate with planning, production, shipping, and procurement to meet order requirements and priorities for on-time delivery and inventory optimization.
• Regularly evaluate efficiency of business procedures and identify improvements.
• Own decisions and risks to execute on competing priorities and monitor KPIs like OTD and MTTR.
• Manage relationships with external partners/vendors and monitor agreements.
• Create policies for end-to-end supply chain activities.
• Plan/implement material flow systems to meet production needs.
• Analyze logistics to optimize cost, time, and reliability.
• Negotiate transportation rates/services and supplier/customer terms.
• Plan/improve internal or external logistics processes and technologies.
• Develop risk management programs to ensure supply continuity.
• Collaborate with other departments to integrate logistics with business systems.

Skills

Leadership

Analytical skills

Interpersonal skills

Communication skills

Independent work

Process orientation

Teamwork

Flexibility

Education

B.S. in Industrial engineering, Operations, Logistics or related discipline

Tools

Self-service BI reporting

Job description

Verint Systems Inc. seeks a Manager, Operations to oversee the entire Supply Chain, interfacing with procurement, sales, support, quality and new product engineering.

You will direct day-to-day operations including forecasting, material planning, warehousing, inventory, distribution and customer services. The role blends managing external supply chain activities with internal leadership of operations specialists, driving continuous improvement, on-time delivery and sustainable performance across