Global Operations & Program Management Lead

BAM Ventures; New York (NY); Hybrid; USD 130,000 - 192,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible hybrid work model

Generous paid time off

Job summary

PayPal is seeking a Sr. Manager, XOPP Business Operations & Program Management in New York City to lead the operating model, governance, and programs across global core and international product teams.

You will partner with Eng, GTM, Marketing, Risk, and Finance to translate plans into disciplined execution in a matrixed, multi-market organization. You will maintain planning rhythms, manage portfolio intake, coordinate reporting, and drive cross-functional initiatives using data, AI, and

Qualifications

• 8+ years of experience in business operations, program or portfolio management.
• Experience leading cross-functional initiatives in a matrixed organization.
• Experience partnering with Product, Design, and Engineering teams.
• Ability to influence senior stakeholders and manage competing priorities.
• Strong written and verbal communication and storytelling.
• Experience with Agile, Lean Six Sigma and planning tools.

Responsibilities

• Lead complex projects to optimize operational processes.
• Coordinate governance and reporting across programs.
• Drive global process improvements and accountability.
• Manage portfolio intake, prioritization, and budgets/headcount targets.
• Partner with senior leadership across functions to deliver initiatives.
• Use data and analytics to inform decisions and growth.
• Apply AI/automation to workflows where applicable.

Skills

Program management

Cross-functional leadership

Agile / Lean Six Sigma

Data-driven decision making

Stakeholder management

Strategic thinking

Communication

AI & automation awareness

Education

Bachelor's degree in business administration or related field

MBA or Master's degree

Tools

Jira

Smartsheet

MS Project

Clarity

Tableau

Job description

PayPal is seeking a Sr. Manager, XOPP Business Operations & Program Management in New York City to lead the operating model, governance, and programs across global core and international product teams.

You will partner with Eng, GTM, Marketing, Risk, and Finance to translate plans into disciplined execution in a matrixed, multi-market organization. You will maintain planning rhythms, manage portfolio intake, coordinate reporting, and drive cross-functional initiatives using data, AI, and