Global Network Provisioning Specialist

Accenture PLC; Oregon; Hybrid; USD 32,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture PLC is seeking a Provisioning Analyst in the United States (CA market) to manage ordering, tracking, and completion of network service implementations globally. You will handle Cross-Connect, Voice, and Data services, coordinating with carriers and internal teams to ensure timely, accurate provisioning and documentation across multiple regions.

The role requires at least 2 years in voice service provisioning, familiarity with telecom carriers, and strong documentation skills using

Qualifications

• Minimum 2 years of experience ordering or implementing voice services.
• Preferred: experience in telecom carriers or connectivity providers.
• Fluency with Microsoft 365/Google Workspace.

Responsibilities

• Place and manage orders for Cross-Connect, Voice, and Data services with global carriers and vendors.
• Support additional work types (e.g., Dark Fiber, Wavelengths, Space and Power, corporate infrastructure) ensuring all documentation and updates are maintained.
• Track carrier progress for installs, disconnects, adds, changes, and long-lead network services.
• Validate milestone accuracy, identify incorrect or delayed updates, and remediate to maintain data integrity.
• Oversee cradle-to-grave implementation activities, ensuring deliverables are completed within aggressive timelines.
• Perform quality checks on order details, dates, and technical documentation to ensure completeness and accuracy.
• Escalate missed milestones, stalled activities, or testing failures to carriers and internal teams for timely readiness.
• Lead or participate in discussions with carriers, partners, and internal organizations (Engineering, Deployment, PM teams).
• Provide status updates, clarify requirements, and drive timely completion of provisioning tasks.
• Document all activities and updates in designated status-tracking and ticketing systems.
• Maintain accurate records of all provisioning work in internal tracking tools.
• Ensure full alignment of documentation across systems (orders, milestones, testing notes, approvals, capacity records).
• Support Senior PMs by keeping all provisioning-related artifacts current and audit-ready.

Skills

Voice services provisioning

Cross-Connect provisioning

Carrier coordination

Documentation management

Multi-region provisioning

MS 365 / Google Workspace

Job description

Accenture PLC is seeking a Provisioning Analyst in the United States (CA market) to manage ordering, tracking, and completion of network service implementations globally. You will handle Cross-Connect, Voice, and Data services, coordinating with carriers and internal teams to ensure timely, accurate provisioning and documentation across multiple regions.

The role requires at least 2 years in voice service provisioning, familiarity with telecom carriers, and strong documentation skills using