Project Senior Analyst

Accenture PLC; Irving (TX); On-site; USD 30,000 - 99,000; Full time

Job summary

Accenture PLC is seeking a Project Senior Analyst to support complex network infrastructure programs, coordinating tasks across internal teams, carriers, and vendors. The role targets early-career telecom provisioning professionals building expertise in global network programs.

Responsibilities include tracking progress, gathering data from Salesforce, Pega, and Workfront, and preparing information packages for design and deployment teams.

Qualifications

• 3+ years ordering or implementing services (voice, data, cross-connects, dark/bulk fiber).
• Experience with telecom provisioning, service delivery, or network operations is a plus.

Responsibilities

• Support day-to-day delivery of network infrastructure projects (DF/LW/BF).
• Track progress against schedules and milestones.
• Facilitate communication across internal teams, carriers, and vendors.

Skills

Network provisioning

Project coordination

Communication

Documentation

Vendor management

Stakeholder updates

Tools

Salesforce

Pega

Workfront

Job description

The Project Senior Analyst supports the delivery of complex network infrastructure programs by ensuring timely execution of project tasks, accurate documentation, and smooth coordination between internal teams, carriers, and external vendors. This role is ideal for early‑career professionals in telecom provisioning, network deployment, or service delivery who want to build technical and operational expertise across global network programs.

Key Responsibilities:

Project Support & Coordination

• Support day-to-day delivery of network infrastructure projects, including Dark Fiber (DF), Leased Wave (LW), Bulk Fiber (BF), and IPOOB‑to‑day delivery of network infrastructure projects, including Dark Fiber (DF), Leased Wave (LW), Bulk Fiber (BF), and IPOOB

• Track task progress and ensure project activities are completed according to defined schedules and milestones

Internal & Vendor Communication

• Facilitate communication across internal teams, carriers, and vendors under guidance from senior project leadership

• Participate in project calls, relay updates, and contribute to discussions on timelines, readiness, and risks

Planning & Information Gathering

• Collect project‑specific data from tools such as Salesforce, BTP, and executive reports to support upstream planning, design, and requirements definition

• Prepare information packages used by design, deployment, and implementation teams

Order & Implementation Tracking

• Create, submit, and track orders in Pega/Workfront for adds, changes, and disconnects

• Monitor carrier implementation progress and support end-to-end delivery activities‑to‑grave delivery activities

Logistics & Scheduling

• Schedule installations, equipment deployments, testing activities, and cross‑connect work orders

• Coordinate with installers, engineers, designers, and remote hands resources to ensure operational momentum‑hands resources to ensure operational momentum

Monitoring & Reporting

• Update project trackers, dashboards, and milestone logs using project management tools

• Maintain accurate documentation of statuses, deliverables, and project dependencies in designated databases

Risk & Issue Identification

• Identify risks such as potential missed milestones, carrier delays, and testing issues.

• Escalate concerns to the Project Manager promptly to support timely resolution

Documentation & Administration

• Prepare meeting agendas, take minutes, and maintain risk/action registers

• Validate data for downstream processing and ensure all project documentation is properly organized on the client drive

Basic Qualifications:

• Minimum of 3 years’ experience ordering OR implementing services I.e. voice, data, cross‑connects, leased waves, OR dark/bulk fiber

Preferred Qualifications:

• Working within telecom provisioning, service delivery, OR network operations environment

• Working knowledge of basic cabling and fiber infrastructure (e.g., patch panels, cross‑connects, fiber types).

• Strong communication skills (written and verbal) and a customer-focused mindset

• High attention to detail with strong organizational and time management abilities

• Proficiency with productivity tools (email, spreadsheets, documents).

• Ability to work independently while also collaborating effectively with teams

• Adaptable, able to manage multiple requests simultaneously, and comfortable working under pressure or tight timelines.

• Familiarity with telecom order management workflows.

• Experience using Salesforce, Pega, Workfront, or equivalent project tracking systems

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 11/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Hourly Salary Range

California $26.39 to $72.31

Colorado $26.39 to $62.45

Connecticut $26.39 to $62.45

District of Columbia $28.08 to $66.49

Illinois $24.42 to $62.45

Maine $22.45 to $53.22

Maryland $26.39 to $62.45

Massachusetts $26.39 to $66.49

Minnesota $26.39 to $62.45

New York $24.42 to $72.31

New Jersey $28.08 to $72.31

Ohio $24.42 to $57.84

Virginia $24.42 to $66.49

Washington $28.08 to $66.49

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

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For details, view a copy of theAccenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

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