Provisioning Analyst

Logic,-Inc; Irving (TX); On-site; USD 28,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture seeks a Provisioning Analyst to ensure accurate ordering, tracking, and completion of network service implementations across global environments. You will manage provisioning for Cross‑Connect, Voice, and Data services while supporting Dark Fiber, Leased Waves, Space & Power, and corporate network builds.

Responsibilities include cradle‑to‑grave oversight, documentation quality, milestone validation, and coordination with carriers and internal teams.

Qualifications

• Minimum 2 years of experience ordering or implementing voice services.
• Experience with telecom carriers or connectivity providers.
• Fluency in Microsoft 365/Google Workspace, including spreadsheets and presentations.
• Basic understanding of cabling and fiber infrastructure.

Responsibilities

• Place and manage orders for Cross‑Connect, Voice, and Data services with global carriers and vendors.
• Support documentation and updates across provisioning and infrastructure tasks.
• Track carrier progress, validate milestones, and remediate data if needed.
• Oversee cradle‑to‑grave implementation activities within aggressive timelines.
• Document all activities in status-tracking and ticketing systems.

Skills

Coordination

Documentation

Vendor coordination

Communication

Attention to detail

Tools

Ticketing systems

Project tracking systems

Job description

The Provisioning Analyst is responsible for accurate and timely ordering, tracking, and completion of network service implementations across global environments. This role focuses on provisioning Cross‑Connect, Voice, and Data services while supporting broader infrastructure deployments such as Dark Fiber, Leased Waves, Space & Power, and corporate network builds. The analyst ensures orders progress smoothly through their full lifecycle—from initiation to completion—while maintaining high documentation quality, strict accuracy, and strong coordination with carriers, internal teams, and external customers.

Key Responsibilities:

Service Ordering & Provisioning

• Place and manage orders for Cross‑Connect, Voice, and Data services with global carriers and vendors
• Support additional work types (e.g., Dark Fiber, Wavelengths, Space and Power, corporate infrastructure) by ensuring all documentation and updates are consistently maintained

Order Tracking & Implementation Management

• Track carrier progress for installs, disconnects, adds, changes, and long‑lead network services
• Validate milestone accuracy, identify incorrect or delayed updates, and perform remediation to maintain data integrity
• Oversee cradle‑to‑grave implementation activities, ensuring deliverables are completed within aggressive timelines

Quality Assurance & Risk Escalation

• Perform quality checks on order details, dates, and technical documentation to ensure completeness and accuracy
• Escalate missed milestones, stalled activities, or testing failures (e.g., ping tests) to carriers and internal teams for timely res capacity implementations for corporate offices and data centers worldwide, ensuring readiness for activation

Cross‑Functional & Vendor Coordination

• Lead or participate in discussions with carriers, partners, and internal organizations (Engineering, Deployment, PM teams)
• Provide status updates, clarify requirements, and drive timely completion of provisioning tasks
• Document all activities and updates in designated status‑tracking and ticketing systems

Documentation & Database Accuracy

• Maintain accurate records of all provisioning work in internal tracking tools
• Ensure full alignment of documentation across systems (orders, milestones, testing notes, approvals, capacity records)
• Support Senior PMs by keeping all provisioning‑related artifacts current and audit‑ready

Basic Qualifications:

• Minimum 2 years of experience ordering or implementing voice services (e.g., POTS, TFNs, DIDs)

Preferred Qualifications:

• Working in a telecommunications, network provisioning, or service delivery environment
• Experience with a telecom carrier or connectivity provider
• Fluency in Microsoft 365/Google Workspace, including spreadsheets and presentations
• Basic understanding of cabling and fiber infrastructure (patch panels, cross‑connects, fiber types)
• Strong verbal and written communication skills with an ability to work professionally with customers and carriers
• High attention to detail with strong organizational, documentation, and time‑management skills
• Able to work independently and collaboratively in fast‑paced, high‑pressure environments
• Proficiency with productivity tools (email, spreadsheets, documentation platforms)
• Ability to manage multiple concurrent tasks and adapt to changing priorities or processes
• Familiarity with provisioning workflows used by global carriers
• Experience supporting multi‑region provisioning activities (NA, LATAM, APAC, EMEA)
• Knowledge of network service lifecycle processes or related project‑tracking systems

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 12/13/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary RangeCalifornia $23.13 to $64.23Colorado $23.13 to $55.53Connecticut $23.13 to $55.53District of Columbia $24.62 to $59.09Illinois $21.39 to $55.53Maine $19.66 to $47.26Maryland $23.13 to $55.53Massachusetts $23.13 to $59.09Minnesota $23.13 to $55.53New York $21.39 to $64.23New Jersey $24.62 to $64.23Ohio $21.39 to $51.39Virginia $21.39 to $59.09Washington $24.62 to $59.09

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