Global Network Delivery PM — Data-Driven Process Optimizer

Amazon Inc.; Herndon (VA); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Program Manager for Global Network Delivery to drive multi-program execution, data-informed improvements, and cross-functional collaboration with AWS Infrastructure.

The role emphasizes risk management, standardization of processes, and customer-focused delivery across global fiber cable sourcing initiatives. The position requires 3+ years in program management and experience turning data into actionable improvements, with strong Excel and SQL skills.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvements using data and metrics.
• Advanced Excel skills (Pivot Tables, VLookups) and SQL.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Lead planning, execution, and delivery of multiple programs concurrently.
• Define process health metrics and create data visualization reports.
• Gather requirements from key customers and identify improvements.
• Develop scalable, data-driven process improvements and automation.
• Create SOPs, change plans, and status updates at program level.
• Drive adoption with internal customers and manage risks.

Skills

Program management

Data-driven process improvement

Cross-functional collaboration

SQL

Tools

Excel

Job description

Amazon Data Services, Inc. is seeking a Program Manager for Global Network Delivery to drive multi-program execution, data-informed improvements, and cross-functional collaboration with AWS Infrastructure.

The role emphasizes risk management, standardization of processes, and customer-focused delivery across global fiber cable sourcing initiatives. The position requires 3+ years in program management and experience turning data into actionable improvements, with strong Excel and SQL skills.