Global Fiber Network Delivery Program Manager

Amazon Web Services (AWS); Herndon (VA); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k)

Job summary

Amazon Data Services, Inc. in Herndon, VA, is seeking a Program Manager to drive operational improvements within AWS Global Network Delivery.

You will lead planning, execution, and delivery across multiple projects, develop data-driven process improvements, and partner with internal customers and external suppliers. Responsibilities include defining health metrics, creating reports, developing SOPs, and managing change.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Lead planning, execution, and delivery tasks of multiple project/programs simultaneously.
• Determine process health metrics and KPIs and develop data visualization reports illustrating process health.
• Identify process improvement opportunities and gather user requirements with key customers.
• Develop scalable, data-driven process improvements and automated solutions.
• Develop standard operating procedures, change/communication plans, and status updates.

Skills

Program management

Process improvement

Excel

SQL

Cross-functional collaboration

Tools

Pivot Tables

VLOOKUP

Job description

Amazon Data Services, Inc. in Herndon, VA, is seeking a Program Manager to drive operational improvements within AWS Global Network Delivery.

You will lead planning, execution, and delivery across multiple projects, develop data-driven process improvements, and partner with internal customers and external suppliers. Responsibilities include defining health metrics, creating reports, developing SOPs, and managing change.