Global Middle Office Operations Lead: Trade & Client Service

State Street Corporation; Quincy (MA); On-site; USD 60,000 - 101,000; Full time

Job summary

State Street Corporation in Massachusetts is seeking an Officer to oversee day-to-day transactional and trade operations, ensuring accurate data and high-quality client service in a fast-paced environment.

In this role, you will manage complex issues, provide escalation support, and contribute to process improvements using AI and automation while collaborating with global teams. Four days per week in the office are required.

Qualifications

• 4+ years of relevant professional experience.
• Bachelor’s degree required; Business, Accounting, or Finance preferred.
• Strong Excel skills; VBA, SQL and Python are a plus.

Responsibilities

• Serve as a trusted SME within the business unit, leading resolution of complex operational, client, and trade-related issues.
• Maintain ownership of client data across trading platforms and internal records for accuracy and consistency.
• Deliver high-quality client service through proactive communication and timely follow-up.

Skills

Excel

VBA

SQL

Python

Education

Bachelor’s degree in Business, Accounting, or Finance

Job description

State Street Corporation in Massachusetts is seeking an Officer to oversee day-to-day transactional and trade operations, ensuring accurate data and high-quality client service in a fast-paced environment.

In this role, you will manage complex issues, provide escalation support, and contribute to process improvements using AI and automation while collaborating with global teams. Four days per week in the office are required.