Global MedTech Service Portfolio Lead

Becton Dickinson NA; San Diego (CA); On-site; USD 146,000 - 234,000; Full time

Job summary

Becton, Dickinson, and Company seeks a Sr. Manager to define, manage, and optimize the Global Service Portfolio for the MMS Dispensing platform.

You will develop aftermarket service strategies, lead cross-functional teams, and drive service programs, contracts, digital and professional services across regions to maximize customer value and growth. The role requires experience in medtech or similar installed-base platforms, strong analytical skills, and the ability to translate customer needs

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Life Sciences, or a related field.
• At least 5 years of experience in service portfolio management, product management, aftermarket services, strategic marketing, or related roles.
• Experience managing service portfolios, aftermarket services, or service offerings for capital equipment or installed-base technologies.
• Strong understanding of recurring service models, service contracts, digital and professional services, installed base strategy, and service economics.
• Experience developing business cases, pricing strategies, and go-to-market approaches.
• Ability to synthesize customer, market, operational, and financial insights into actionable portfolio recommendations.
• Proven ability to influence and align cross-functional teams in a matrixed environment.
• Experience working in international and cross-cultural environments.

Responsibilities

• Define and lead the service portfolio strategy for an assigned BD platform, aligned with priorities and growth goals.
• Own the lifecycle of service offerings from concept to retirement.
• Identify unmet customer needs and growth opportunities across the installed base and translate them into differentiated offerings.
• Develop roadmaps and commercialization plans for new and enhanced service offerings.
• Analyze portfolio performance using revenue, margin, attach rate, renewal, utilization, and adoption metrics.

Skills

Portfolio management

Cross-functional collaboration

Analytical skills

Stakeholder influence

Education

Bachelor's degree in Business/Engineering/Life Sciences or related field

MBA or advanced degree (preferred)

Job description

Becton, Dickinson, and Company seeks a Sr. Manager to define, manage, and optimize the Global Service Portfolio for the MMS Dispensing platform.

You will develop aftermarket service strategies, lead cross-functional teams, and drive service programs, contracts, digital and professional services across regions to maximize customer value and growth. The role requires experience in medtech or similar installed-base platforms, strong analytical skills, and the ability to translate customer needs