Global Medical Information Assistant

Ergomed; North Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

Ergomed is seeking a Medical Information Assistant to support the Medical Information team with administrative duties and document management in a fast-paced pharmacovigilance environment.

Strong English communication, good IT skills (MS Office), and discretion handling confidential information are essential. The role supports client onboarding and regulatory readiness within a global organization focused on patient safety.

Qualifications

• Advanced English skills, both verbal and written (minimum B2).
• Desirable administrative experience and good IT skills (MS Office).
• A high degree of discretion handling confidential information.
• Ability to manage multiple and varied tasks and prioritize workload with attention to detail.
• Ability to work under pressure while maintaining accuracy and meeting deadlines.
• Good interpersonal and communication skills.

Responsibilities

• Administrative support for meetings, invoice activities, and generating reports.
• Maintenance of Medical Information systems and department documentation.
• Engagement in pharmacovigilance and quality complaint follow-up activities.
• Administrative support with Medical Information inquiries, adverse events and product quality.
• Complaint activities and onboarding activities for new clients.
• Assist in departmental regulatory inspection preparedness for the company.

Skills

Advanced English

Multitasking

Attention to detail

Interpersonal skills

Tools

MS Office

Job description

Ergomed is seeking a Medical Information Assistant to support the Medical Information team with administrative duties and document management in a fast-paced pharmacovigilance environment.

Strong English communication, good IT skills (MS Office), and discretion handling confidential information are essential. The role supports client onboarding and regulatory readiness within a global organization focused on patient safety.