Global Market Data Platform Delivery Lead

JPMorganChase; New York (NY); Presencial; USD 140.000 - 180.000; Jornada completa

Descripción de la vacante

JPMorganChase is seeking a Product Delivery Manager within the Market Data Technology team to own the stability, delivery, and continual improvement of strategic market data platforms across global lines. You will partner across business, operations, and vendor teams to drive automation, resilience, and reliable production support.

The role emphasizes cross-functional collaboration, incident resolution, and managing complex platform initiatives from planning through production in a

Formación

• Formal training or certification on product engineering concepts and 5+ years applied experience.
• Experience supporting virtual desktop and application streaming environments.
• Strong TCP/IP troubleshooting skills and infrastructure knowledge.
• Proven experience managing production incidents and resolving complex technical issues in a high-availability environment.
• Strong communication skills with the ability to engage traders, technology teams, vendors, and senior stakeholders effectively.
• Experience with change management and incident management processes in a regulated financial services environment.
• Hands-on experience with automation technologies such as PowerShell, Python, REST APIs, or similar tools.
• Strong documentation, organizational, and time management skills with the ability to manage multiple concurrent priorities.

Responsabilidades

• Own the stability, performance, and end-to-end product delivery of strategic market data platforms across global business lines.
• Support and manage broker and trading applications including Tradeweb, ICAP, BrokerTec, Tullett Prebon, and Tradition.
• Develop and drive automation solutions to improve efficiency, service quality, and incident resolution across the platform.
• Monitor service health, analyze operational trends and metrics, and lead continuous improvement initiatives.
• Lead software releases, upgrades, migrations, and strategic platform initiatives from planning through production.
• Partner with business, operations, engineering, and vendor teams to deliver technology solutions aligned to business priorities.
• Lead major incident response, root cause analysis, and problem remediation to reduce recurring issues and improve platform resilience.
• Manage daily operations, change management, and the transition of new services into production support.
• Manage vendor relationships, service performance, escalations, and technology roadmaps to ensure delivery commitments are met.
• Drive resiliency initiatives including disaster recovery, capacity planning, and elimination of single points of failure.
• Own technology risks, control gaps, audit findings, and regulatory remediation activities to maintain a strong risk and control environment.

Conocimientos

Product delivery

Stakeholder engagement

Automation

Incident management

TCP/IP troubleshooting

Regulated environment

Vendor management

Documentation & organization

Educación

Product engineering certification

Herramientas

PowerShell

Python

REST APIs

Geneos

Grafana

Splunk

Dynatrace

Descripción del empleo

JPMorganChase is seeking a Product Delivery Manager within the Market Data Technology team to own the stability, delivery, and continual improvement of strategic market data platforms across global lines. You will partner across business, operations, and vendor teams to drive automation, resilience, and reliable production support.

The role emphasizes cross-functional collaboration, incident resolution, and managing complex platform initiatives from planning through production in a