Global Manager, Operations & Governance | draftLine

Abinbev; New York (NY); On-site; USD 165,000 - 185,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401k match

Parental leave

Paid time off

Continuous learning

Job summary

AB InBev is seeking a Global Manager of Operations & Governance to scale the operating model for draftLine. You will oversee agency operations, newsroom execution, governance, resourcing, and financial processes to enable efficient, high‑quality delivery at scale.

Working across Strategy, Creative, Production, Brand teams, and external partners, you will drive operational excellence, staffing plans, budgeting, and cross‑functional collaboration across global and local studios.

Qualifications

• Bachelor’s degree required.
• Experience with agency operations and governance.
• Strong budgeting & financial reporting skills.
• Knowledge of newsroom workflows and cross‑functional partnerships.

Responsibilities

• Lead the operating model for Global Hub and cross‑functional collaboration.
• Oversee six global newsrooms annually, budgeting, staffing, and workflows.
• Manage newsroom investments and budgeting with Finance.
• Drive governance and scalable processes across local and global studios.
• Partner with Strategy, Insights, Creative, Production, and Brand teams.
• Improve team structures, workflows, and governance for impact.

Skills

Project management tools

Budgeting & expense tracking

PM frameworks

Agency roles & processes

Digital asset creation

Education

Bachelor’s degree

Tools

Project management platforms

Budgeting software

Finance tools

Job description

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

Purpose of Position

The Global Manager of Operations & Governance is responsible for building and scaling the operating model that enables draftLine to deliver best-in‑class social work globally. This role oversees agency operations, newsroom execution, governance, resourcing, and financial processes, ensuring teams are set up for efficiency, collaboration, and high‑quality delivery at scale. Working across Strategy, Creative, Production, Brand teams, global draftLine studios, and external partners, this role drives operational excellence and seamless execution across the draftLine ecosystem.

Key Accountabilities of Position

• Operations & Governance: Lead the operating model for the Global Hub, ensuring seamless collaboration across draftLine functions, ABI Global Brands, external partners, the Argentina Production Hub, and 14 local draftLine studios. Drive governance, operational excellence, and scalable ways of working across the ecosystem.


• Newsroom Leadership & Execution: Own the end‑to‑end setup and operation of approximately six global newsrooms annually across key megaplatforms and cultural moments. Responsibilities include staffing, budget management, workflow design, physical workspace setup, agency partner coordination, and ensuring seamless execution from planning through delivery.


• Resource & Financial Management: Manage and track newsroom and staffing investments. Oversee resource planning, budget forecasting, financial reporting, expense tracking, and partnership with Finance to ensure effective budget allocation and fiscal accountability.


• Cross‑Functional Enablement: Partner closely with Strategy, Insights, Creative, Production, and Brand teams to optimize workflows, remove operational roadblocks, and enable teams to deliver high‑quality social work at speed and scale.


• Stakeholder & Partner Management: Serve as a trusted operational partner to senior brand leaders, draftLine leadership, and external agencies. Lead alignment across stakeholders, provide recommendations on resourcing and operating models, and foster strong collaboration across global and local teams.


• Team Infrastructure & Process Optimization: Continuously improve team structures, workflows, governance frameworks, and operational processes to increase productivity, scalability, and overall business impact across draftLine's global organization.

Required skills / capabilities

Level of Education: Bachelor’s degree

Technical Skills

• Proficiency with project management and team collaboration platforms


• Strong experience in financial management tools and processes, including budgeting and expense tracking


• Strong knowledge of project management frameworks and ability to recognize inefficiencies


• Deep understanding of agency roles, responsibilities, and processes


• Experience with team resourcing, including creative production and digital/social static and video asset creation

Leadership Capabilities

• EXCELLENCE: Drives accountability for delivering consistently excellent results across their organization by modeling high‑standards and operating with discipline


• AGILE: Readily adapts when priorities shift based on changing circumstances, new data, or something they’ve learned


• BOLD: Questions the status quo, embraces change, and sets ambitious, achievable goals for themselves and others with a passionate commitment to company purpose and how it ties to team priorities


• RESILIENT: Shows determination during challenges and leads teams to achieve goals even in the face of obstacles and setbacks

What We Offer

Work Location: New York, NY (onsite)

Salary: $165.000 - $185.000 + Bonus

Competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business

Total Rewards package including: medical and dental coverage, fertility benefits, 401k match, parental leave, and paid time off

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next