Global Logistics Professional

Novo Nordisk; Clayton (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Paid holidays

Health insurance

401K match

Parental leave

Tuition assistance

Life insurance

Referral program

Job summary

Novo Nordisk seeks a logistics SME for Global Logistics & Distribution US (GL&D-US) in Clayton, NC. You will drive external warehouse execution, align processes with 3PL/4PL partners, and coordinate with Freight Managers, Quality, and Planners to ensure compliant, efficient distribution.

You will analyze data, lead improvement initiatives, and resolve complex warehouse issues while maintaining strong stakeholder communication and audit readiness.

Qualifications

• Bachelor’s or equivalent in a related field with required industry experience in regulated environments.
• Experience with external warehouses (3PL/4PL) and cross-functional partners.
• Experience driving process improvements and operational efficiency initiatives.
• Ability to analyze data and make data-driven decisions.
• Familiarity with GMP guidelines and regulatory considerations.

Responsibilities

• Act as logistics SME coordinating priorities with internal and external stakeholders.
• Set direction for process alignment with external warehouses and 4PL partners.
• Lead stakeholder meetings and solicit feedback to improve execution.
• Monitor shipment and warehouse activities; escalate issues with solutions.
• Drive continuous improvement in distribution and warehouse workflows.
• Handle complex logistics issues and deviations; support audit readiness.

Skills

Logistics coordination

Stakeholder management

Data analysis

Process improvement

Communication

Project management

Regulatory compliance

Safety & environmental

Problem solving

Education

Bachelor's Degree in Supply Chain Management, Economics, Engineering, Logistics or related field

Associate Degree in Supply Chain Management, Economics, Engineering, Logistics or related field

Tools

SAP

novoGlow

Excel

Outlook

PowerPoint

Job description

About the Department

At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo Nordisk's innovative oral products. At API, you'll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Serve as a key member and logistics subject matter expert (SME) in Global Logistics & Distribution US (GL&D-US), with a focus on external warehousing operations and interfaces across internal and external stakeholders. Set direction and deliver results within own area of expertise by driving stakeholder alignment, process improvements, data-based decision making and resolution of more complex logistics and warehouse issues with few or no defined procedures in place. Ensure reliable, compliant and efficient warehouse execution in collaboration with the 4PL partner, freight forwarders, warehouses, customers and planners.

Relationships

Reports to Senior Manager.

Essential Functions

• Acts as a logistics process advocate and SME, coordinating priorities with internal and external stakeholders to remove barriers & enable optimal external warehouse execution
• Sets direction for alignment of processes, procedures and deliveries with PS external and internal warehouses, Freight Manager, Logistics Coordinators, Quality, Planners and other stakeholders
• Drives stakeholder management by maintaining clear, precise and timely communication; facilitating regular stakeholder meetings and proactively requesting feedback to improve processes and execution
• Coordinates and monitors critical shipment and warehouse activities with the 4PL partner, external warehouses and freight forwarders; escalates issues and recommends solutions as needed
• Challenges & optimizes external warehouse and distribution processes through a data-based approach, including defining or redefining processes and implementing sustainable improvements
• Handles more complex logistics, warehouse and quality issues, including unscheduled events, deviations, temperature deviations and process non-conformances; evaluates alternatives and drives resolution or escalation
• Supports audit readiness and compliance by performing periodic assessments, maintaining documentation of standard processes and ensuring corrective actions are communicated and implemented while also ensuring quality requirements are followed in performance of all duties
• Drives operational efficiency initiatives and continuous improvement across distribution and warehouse workflows
• Provides guidance to colleagues and stakeholders within own area of expertise; may work independently or with occasional guidance from manager or senior colleagues
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. % can change on a case-by-case basis, based on the role.

Qualifications

• Bachelor's Degree in Supply Chain Management, Economics, Engineering, Logistics or related field of study from an accredited university required and a minimum of two (2) years of Logistics, Supply Chain, External Warehousing (3PLs), or manufacturing experience in a regulated environment required; preferably in a pharmaceutical manufacturing environment.
• In lieu of BS Degree with two (2) years of experience, may consider an Associate Degree in Supply Chain Management, Economics, Engineering, Logistics or related field of study from an accredited college or university with a minimum of four (4) years of relevant Logistics, Supply Chain, External Warehousing (3PLs), or manufacturing experience in a regulated environment required; preferably in a pharmaceutical manufacturing environment
• Demonstrated experience working with external warehouses, 3PL/4PL partners and cross-functional stakeholders required
• Experience driving process improvement, practical problem solving and operational efficiency initiatives required
• Ability to analyse data and operational situations, evaluate known alternatives and recommend effective solutions to complex logistics or warehouse issues required
• Knowledge of US and EU regulations & guidelines; including application of GMP's preferred
• Experience using Lean/Six Sigma methodologies and achieving sustainable process improvements preferred
• Strong communication skills across multiple organizational levels, including the ability to communicate technical information clearly in written, verbal and presentation formats, required
• Experience planning, organizing, managing execution, checking results & revising work plans preferred
• Computer expertise in MS Word, Outlook, Excel, PowerPoint, Access, SAP and novoGlow preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes - we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.