Supervisor, Warehouse - SDF

BioSpace; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

8% 401K match + company contribution

Paid holidays

Parental leave

Life & Disability Insurance

Tuition Assistance

Employee referral awards

Job summary

Novo Nordisk in Durham, NC is seeking a Shipping/Receiving supervisor to oversee all site material handling and shipping/receiving activities with emphasis on timeliness, accuracy and continuous improvement. The role reports to the Manager and drives SOPs, metrics and Lean initiatives.

Key duties include supervising personnel, coordinating shipments, and maintaining cGMP compliance while partnering with production to ensure smooth material flow and timely deliveries.

Qualifications

• Bachelor's Degree from an accredited university or equivalent experience.
• Equivalent mix of education and manufacturing/warehouse experience may be considered.
• Experience in a manufacturing or warehouse environment is required.

Responsibilities

• Manage receipt of all incoming materials to the site.
• Manage shipment of all materials from the site to customers.
• Coordinate scheduling of shipments with couriers/transporters.
• Oversee flow of materials between warehouse and production.
• Maintain and develop department SOPs according to cGMPs.
• Develop and track internal metrics to measure department performance.
• Implement corporate shipping/receiving and material handling initiatives.
• Improve customer feedback through proactive internal/external communication.
• Supervise shipping/receiving personnel and promote development.
• Apply lean principles across shipping/receiving functions.

Skills

Shipping/receiving

Supervisory

Communication

Lean manufacturing

cGMP knowledge

ERP/MRP (SAP)

Project management

Education

Bachelor's Degree

Associate’s Degree (5+ years experience)

High School Diploma / GED (7 years experience)

Tools

SAP ERP

Job description

About The Department

For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms US facility in Durham, NC is a 194,000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit, harmonious with our growing pipeline of new products and emerging technologies.

About The Department

For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms US facility in Durham, NC is a 194,000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit, harmonious with our growing pipeline of new products and emerging technologies.

What We Offer You

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards
• At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Manage all of the shipping/receiving activities and material handling activities & material movements within the site, with an emphasis on timeliness & accuracy, continual improvement & compliance with cGMPs.

Relationships

Reports to Manager.

Essential Functions

• Manage receipt of all incoming materials to the site
• Manage shipment of all materials from the site to all customers
• Coordinate scheduling of incoming/outgoing shipments with couriers/transport companies
• Manage flow of materials between the warehouse & production within site
• Maintain & develop department procedures/SOP’s according to cGMP’s
• Develop/track internal metrics to measure department performance
• Implement corporate initiatives for shipping/receiving and material handling
• Improve customer feedback through frequent communication with internal & external customers
• Continually improve shipping/receiving and material handling processes
• Supervise shipping & receiving personnel (promote employee development, review/evaluate/improve performance, etc.)
• Implement cLEAN principles in all shipping/receiving functions; demonstrate a cLEAN mindset
• Establish & maintain good & effective communication with all stakeholders
• Resource allocation to provide an adequate level of production support
• Follow all safety and environmental requirements in the performance of duties
• Other duties as assigned

Physical Requirements

Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Ability to do close precision work with their hands. Must be able to remain in a stationary position (sitting and standing) 50% of the time. May require corrected vision to 20/25 based on role. May require colour vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials.

Development Of People

Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.

Minimum Qualifications

• Bachelor's Degree from an accredited university required or an equivalent combination of education & experience
• May consider an Associate’s Degree or relevant field of study from an accredited university with a minimum of five (5) years of experience in a manufacturing or warehouse environment
• May consider a High School Diploma or GED with a minimum of seven (7) years of experience in a manufacturing or warehouse environment

Preferred Qualifications

• Experience with ERP/MRP systems required (SAP) required
• Minimum of three (3) years of shipping/receiving or material handling experience required, pharmaceutical industry preferred
• Project Management experience a plus
• Strong working knowledge of database management systems preferred
• Able to develop & manage action plans to achieve targets preferred

Professional Import/export Experience (e.g. Certified Freight Forwarder) Preferred

• Excellent verbal & written communication skills; good presentation skills preferred
• Proven process improvement & problem-solving skills (Green Belt certification preferred) preferred

Kanban / Lean Manufacturing Experience Preferred

• Knowledge of cGMP & FDA regulations a plus

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.