Global Logistics Hub Specialist

Yusen Logistics; Secaucus (NJ); On-site; USD 45,565 - 70,310; Full time

Benefits offered by this job

Medical benefits

401k with match

PTO 10 days

Bonus plan

FSAs

Job summary

Yusen Logistics (Americas) Inc. in Secaucus, NJ seeks a Hub Operations Specialist to coordinate container movement and service contracts across the Americas.

You will liaise with clients, vendors, and global offices to ensure bookings, documentation, and regulatory compliance are met with a focus on end-to-end visibility. Ideal candidates have 3+ years in ocean/freight forwarder roles, strong MS Office skills, and experience with EDI portals and Griffin/Vantage interfaces.

Qualifications

• Some college preferred with a minimum of three (3) years of Ocean or Freight Forwarder experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.

Responsibilities

• Hub Specialist acts as liaison between the client and service partners to provide problem solving strategies with focus on customer service.
• Understand full lifecycle of container movement to minimize delays and charges.
• Oversee origin/destination operations and proactively intervene to resolve issues.
• Coordinate PO/Vendor compliance, vendor coordination, and client training.
• Onboard new origin/destination accounts and go-live with standard operating procedures.
• Collaborate with Ocean Carriers, Customs Brokers, Truckers, and Transload facilities for accurate EDI milestones.
• Manage VGM process for dunnage, bracing, and tare weight of cargo.
• Access and navigate carrier websites to create Bookings/Shipping Instructions.
• Serve as daily point of contact with the client for final mile operations and drive efficiencies.
• Monitor carrier allocation and flag potential service/spacing/scheduling issues.
• Know export/import customs regulations and work with brokers to resolve issues.
• Prepare required documents for customs entries and regulatory compliance.
• Explain import/agency holds and clearance issues with stakeholders.
• Train clients, vendors, and truckers on Vantage Interfaces (EBooking/eInvoice, Griffin Origin, Vantage lite).
• Utilize eBooking/eInvoices portals, Griffin Origin system, and Vantage lite for ISF/ASN purposes.

Skills

Ocean or Freight Forward Experience

MS Office proficiency

Strong written and verbalCommunication

Basic Computer Knowledge

Education

Some college

Tools

EDI Portals

Griffin Origin

Vantage lite

eBooking/eInvoice Portals

Job description

Yusen Logistics (Americas) Inc. in Secaucus, NJ seeks a Hub Operations Specialist to coordinate container movement and service contracts across the Americas.

You will liaise with clients, vendors, and global offices to ensure bookings, documentation, and regulatory compliance are met with a focus on end-to-end visibility. Ideal candidates have 3+ years in ocean/freight forwarder roles, strong MS Office skills, and experience with EDI portals and Griffin/Vantage interfaces.