Global Logistics Dispatch Specialist

Arrow International, Inc.; Cleveland (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Great benefits

Paid time off

Bonus week in July

Job summary

Arrow International, Inc. is seeking a Logistics Dispatch Specialist in Cleveland, OH to coordinate deliveries, monitor OTP/OTD, and maintain logistics records.

The role acts as a liaison between internal teams, customers, and carriers to ensure timely pickup and delivery while supporting process improvements. The ideal candidate has 3 years in logistics, 4 years in planning-related duties, and strong analytical and communication skills.

Qualifications

• Three years of experience in logistics or transportation.
• Four years of progressive experience planning, developing, scheduling, and implementing processes.
• Excellent written and verbal communication skills.
• Experience with manufacturing companies with global supply chains is a plus.
• Willingness to work weekends.

Responsibilities

• Schedule, coordinate and manage deliveries of Arrow Product
• Monitor and manage shipments to ensure OTP and OTD
• Accurately load information into the system and complete paperwork
• Liaise between external and internal customers to ensure timely scheduling and pickup
• Route deliveries using Arrow software
• Support initiatives including lead time and cost reduction, new product development, and learning of logistics network
• Audit freight bills and work with carriers to correct invoices
• Resolve issues related to logistics
• Participate in departmental meetings
• Engage in crisis resolution and process improvement
• Develop and maintain procedures and task tracking
• Other tasks assigned by supervisor/manager

Skills

Strong analytical skills

Excellent written and verbal comms

Strong customer relations and phone

Self-motivated independent worker

Planning and organizational skills

MS Office proficiency

Read schematics and technical manuals

PC, mechanical and electrical aptitude

Tools

MS Office

Data program

Proprietary software

Job description

Arrow International, Inc. is seeking a Logistics Dispatch Specialist in Cleveland, OH to coordinate deliveries, monitor OTP/OTD, and maintain logistics records.

The role acts as a liaison between internal teams, customers, and carriers to ensure timely pickup and delivery while supporting process improvements. The ideal candidate has 3 years in logistics, 4 years in planning-related duties, and strong analytical and communication skills.