Global Logistics Coordinator - ERP & Shipments

Tricon Energy; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Tricon Energy, based in Houston, is seeking a logistics coordinator to manage customer orders from receipt through delivery and ensure accurate ERP entry. The role requires coordinating with customers, carriers, warehouses, and internal teams to keep product movement on schedule.

You will maintain order documentation, track shipments, and address delivery-related claims, contributing to efficient and compliant supply chain operations.

Qualifications

• Bachelor’s degree in supply chain, logistics, business, or a related field preferred.
• Excellent communication in English to effectively collaborate with customers, truckers, warehouses and internal commercial teams
• Strong attention to detail with the ability to manage multiple orders, priorities, and deadlines in a fast-paced environment.
• Ability to identify potential risks and opportunities for improvement in product movement
• Exceed customer service expectation and experience
• (2-5) years professional experience in resin industry (domestic preferred)
• Proficient in Microsoft Excel (required)
• Experience working in an ERP system (preferred)

Responsibilities

• Manage customer orders from receipt through delivery, ensuring accurate and timely entry into the ERP system.
• Send order confirmations to customers
• Coordinate pickup and delivery schedules with customers, carriers, warehouses, and internal teams to ensure smooth product movement.
• Track railcar movements and coordinate the timely return of empty railcars.
• Maintain order summary for commercial team visibility
• Prepare complete documentation for each shipment (BOL, COA, CI, PL)
• Manage and follow up on claims related to product delivery, working with internal and external stakeholders toward resolution.
• Onboard new customers into the ERP system and ensure required information is accurately maintained.

Skills

Excellent communication in English

Attention to detail

Risk identification & improvement

Customer service mindset

ERP liaison

Education

Bachelor’s degree in supply chain, logistics, business, or related field

Tools

Microsoft Excel

ERP system experience

Job description

Tricon Energy, based in Houston, is seeking a logistics coordinator to manage customer orders from receipt through delivery and ensure accurate ERP entry. The role requires coordinating with customers, carriers, warehouses, and internal teams to keep product movement on schedule.

You will maintain order documentation, track shipments, and address delivery-related claims, contributing to efficient and compliant supply chain operations.