Global Live Channel Operations Manager

Amazon Inc.; Seattle (WA); Sur place; USD 120 000 - 170 000; Plein temps

Résumé du poste

Amazon Prime Video is seeking a Digital Supply Chain Manager to join the Linear Operations group. You will own end-to-end channel lifecycle changes, drive metadata quality, and lead cross-functional teams across product, engineering, and external partners to deliver 24/7 linear channels globally.

The role emphasizes data-driven decision making, operational excellence, and scalability, with responsibilities spanning planning, execution, and performance reporting for Prime Video channels.

Qualifications

• 3+ years of program or project management experience.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Strong verbal and written communication skills.

Responsabilités

• Work cross-functionally with product management, engineering, merchandising, operations, program teams, and external stakeholders to deliver and maintain linear channels on Prime Video across global marketplaces.
• Own the end-to-end channel lifecycle change pipeline, independently managing all production changes from intake through execution and post-change validation with minimal guidance.
• Drive metadata quality and partner escalation workflows, ensuring resolution within SLA targets and maintaining data completeness standards across all active stations.
• Establish goals, plans, and related metrics for program workstreams; track progress, identify risks, and operate through obstacles to achieve program objectives.
• Identify, prioritize, and implement process improvements and automation opportunities to reduce manual operational burden and scale workflows efficiently.
• Oversee a cross-functional team of associates executing operational workflows, owning capacity planning, training, standard operating procedure governance, and quality standards.
• Create and maintain reporting, dashboards, and operational metrics to illustrate progress against goals, support business reviews, and communicate status to leadership on a weekly and monthly basis.
• Serve as the primary point of contact for operational change requests, coordinating across internal teams and external partners to drive timely, high-quality execution.

Connaissances

Program management

Cross-functional collaboration

Data-driven process improvement

Communication skills

Description du poste

Amazon Prime Video is seeking a Digital Supply Chain Manager to join the Linear Operations group. You will own end-to-end channel lifecycle changes, drive metadata quality, and lead cross-functional teams across product, engineering, and external partners to deliver 24/7 linear channels globally.

The role emphasizes data-driven decision making, operational excellence, and scalability, with responsibilities spanning planning, execution, and performance reporting for Prime Video channels.