Digital Supply Chain Lead — Live TV Streaming

Amazon Inc.; New York (NY); On-site; USD 88,000 - 155,000; Full time

Job summary

Amazon’s Prime Video Linear Technology team in New York seeks a Digital Supply Chain Manager to drive end-to-end channel lifecycle management for live linear channels across global marketplaces. You will lead cross-functional programs, own change pipelines from intake to validation, improve metadata quality, build dashboards, and mentor a team to scale operations.

A background in media or streaming operations is preferred; strong analytical and communication skills are essential.

Qualifications

• 3+ years of program or project management experience.
• Experience cross-functionally with tech and non-tech teams.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Can show strong verbal and written communication skills.
• Experience managing operational workflows at scale with measurable SLAs.

Responsibilities

• Work cross-functionally with product management, engineering, merchandising, operations, program teams, and external stakeholders to deliver and maintain linear channels on Prime Video across global marketplaces.
• Own the end-to-end channel lifecycle change pipeline, independently managing all production changes from intake through execution and post-change validation with minimal guidance.
• Drive metadata quality and partner escalation workflows, ensuring resolution within SLA targets and maintaining data completeness standards across all active stations.
• Establish goals, plans, and related metrics for program workstreams; track progress, identify risks, and operate through obstacles to achieve program objectives.
• Identify, prioritize, and implement process improvements and automation opportunities to reduce manual operational burden and scale workflows efficiently.
• Oversee a cross-functional team of associates executing operational workflows, owning capacity planning, training, standard operating procedure governance, and quality standards.
• Create and maintain reporting, dashboards, and operational metrics to illustrate progress against goals, support business reviews, and communicate status to leadership on a weekly and monthly basis.
• Serve as the primary point of contact for operational change requests, coordinating across internal teams and external partners to drive timely, high-quality execution.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Verbal and written communication

Operational workflows at scale

Tools

Ticketing systems

Automation opportunities

Job description

Amazon’s Prime Video Linear Technology team in New York seeks a Digital Supply Chain Manager to drive end-to-end channel lifecycle management for live linear channels across global marketplaces. You will lead cross-functional programs, own change pipelines from intake to validation, improve metadata quality, build dashboards, and mentor a team to scale operations.

A background in media or streaming operations is preferred; strong analytical and communication skills are essential.