Global Lifecycle Services (FACTS/HVDC) Operations Manager (US)

Siemens Energy; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Siemens Energy, Inc. is seeking an Operations Manager within Grid Technologies Service to lead the safe and commercially effective delivery of service operations for HVDC, FACTS, and substation projects in the US.

You will drive cross-functional collaboration with Sales, project execution, and lifecycle service to ensure integration of service requirements from opportunity through EPC and LTSA operations. You will build workforce capability, forecast resource needs, and strengthen customer

Qualifications

• Bachelor’s degree required or equivalent experience in engineering, operations, or related field.
• 10+ years in service operations, project execution, or lifecycle support preferred.
• Experience supporting Sales/Tendering with lifecycle service strategies or LTSA a plus.
• Proven ability to lead multidisciplinary teams across project, engineering, field service, customers, and partners.
• Strong grasp of budgets, warranties, and performance management.
• HVDC, FACTS, or grid-connection substations familiarity and safety-focused leadership.

Responsibilities

• Lead service activities across assigned projects to ensure safe, high-quality execution.
• Partner with Sales and Tendering during pre-EPC phase to develop LTSA strategies.
• Collaborate with PMOs to improve readiness for resource deployment and LTSA activities.
• Embed service readiness throughout project execution and transition to warranty/LTSA operations.
• Forecast future service resource needs and develop workforce and partner capacity.
• Develop customer relationships and practical knowledge transfer with execution teams.

Skills

Leadership

Project coordination

Resource planning

Operational excellence

Education

Bachelor’s degree in Engineering, Operations, Business, or related field

Job description

Siemens Energy and Siemens Gamesa are becoming Omterra. "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

Grid Lifecycle Solutions (FACTS/HVDC) Operations Manager (US)

About the Role

Job ID

306531

Location

United States of America

North Carolina

Remote vs. Office

Office/Site only

Company

Organization

Grid Technologies

Business Unit

Service

Full-time

Experience Level

Manager / Team Leader

A Snapshot of Your Day

Join Siemens Energy as an Operations Manager within Grid Technologies Service, where you will lead the safe, reliable, and commercially effective delivery of service operations for complex HVDC, Grid Access, FACTS, and substation projects. You will engage closely with the broader Grid Technologies organization, connecting Sales, project execution, and lifecycle service to ensure that service requirements are integrated from the earliest stages of opportunity development through EPC execution and into warranty and Long-Term Service Agreement (LTSA) operations. Your role will be pivotal in strengthening operational readiness, developing service capabilities, supporting asset performance, and fostering trusted long-term customer relationships.

How You’ll Make an Impact

• Service Operations: Lead and coordinate service activities across assigned projects, ensuring safe, high-quality, contract-compliant, and customer-focused execution.
• Sales & LTSA Development: Partner with GT Sales and Tendering teams during the pre-EPC phase to develop LTSA strategies and proposals, incorporating lifecycle requirements, resources, risks, costs, and operational considerations early on.
• Execution PMO Partnership: Establish and maintain strong relationships with GT Solutions execution PMOs, enhancing visibility of upcoming service requirements and improving readiness for resource deployment, warranty, and LTSA activities.
• Project-to-Service Integration: Collaborate closely with Project Management, Engineering, Construction, and Commissioning teams to embed service readiness throughout project execution, ensuring a structured transition into warranty and long-term operations.
• Resource & Capability Development: Forecast future service resource requirements and develop the workforce, technical skills, specialist support, and partner capacity needed to meet project and lifecycle commitments.
• Workforce Development & Customer Proximity: Utilize active projects to provide Service personnel with practical experience, knowledge transfer, mentoring, and customer exposure, enhancing deployment readiness and developing closer relationships with customers and execution teams.

What You Bring

• Bachelor’s degree in Engineering, Operations, Business, or a related discipline, or equivalent relevant experience.
• 10 or more years of experience in service operations, project execution, or lifecycle support within the power, energy, infrastructure, or industrial sectors.Candidates with more experience can be considered for a higher level, and vice versa.
• Experience supporting Sales and Tendering, including the development of lifecycle service strategies, LTSAs, or long-term customer agreements a plus.
• Proven ability to lead multidisciplinary teams and coordinate across project, engineering, field service, customers, suppliers, and partners.
• Strong understanding of resource planning, operational readiness, warranties, long-term service commitments, budgets, and performance management.
• Familiarity with high-voltage transmission environments, with experience in HVDC, FACTS, or grid-connection substations.
• A safety-led, customer-focused, and collaborative leadership style, with the ability to develop people, build strong cross-functional relationships, and drive operational excellence.

Willing and able to travel as required (~30% mostly domestic with a few international trips per year).

About the Team

Our Grid Technology division enables a reliable, sustainable, and digital grid! The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

• Career growth and development opportunities
• Company paid Health and wellness benefits

EqualEmployment Opportunity Statement

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affimitive Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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