Global Legal & Compliance Operations Lead

Linda Werner & Associates; Menlo Park (CA); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Linda Werner & Associates is seeking a Legal & Compliance Operations Project Manager V to join a global Product & Regulatory Operations organization. You will lead strategic initiatives across Content Litigation and regulatory operations, coordinating with Legal, Product, Engineering, and global stakeholders to move complex programs forward.

This role focuses on litigation, court orders, elections related matters, and LATAM regulatory requirements, requiring strong program management, risk

Qualifications

• 10 or more years of relevant experience in project management, program management, operations, strategy, consulting, or a related discipline
• Experience working within Legal, Compliance, Policy, Regulatory, Audit, Litigation Operations, Legal Response, or Compliance Control Management
• Strong critical thinking skills with demonstrated experience using data to identify problems, anticipate risks, and drive solutions
• Experience developing and improving operational systems, processes, workflows, or tools
• Demonstrated ability to lead complex programs involving multiple cross functional stakeholders
• Strong experience managing competing priorities, dependencies, risks, and deadlines
• Experience identifying operational and compliance risks and implementing appropriate mitigation strategies
• Ability to navigate ambiguity and operate effectively in fast moving, high volume environments
• Strong conflict resolution skills with the ability to identify tradeoffs, establish priorities, and develop collaborative solutions
• Excellent written and verbal communication skills with experience communicating with senior stakeholders
• Exceptional organization, time management, and attention to detail

Responsibilities

• Lead strategic Legal and Compliance projects from planning through execution, with responsibility for timelines, risks, dependencies, stakeholder alignment, and measurable outcomes
• Manage Content Litigation operational programs supporting Brazil, Brazil elections, and the broader LATAM region
• Track operational performance using metrics including case volume, SLA compliance, quality, workload capacity, and overall workflow health
• Identify and track legal and regulatory compliance risks, escalating potential exposure before critical deadlines are impacted
• Partner with Legal, Product, Engineering, Operations, Policy, and other cross functional teams to develop scalable solutions to complex operational challenges
• Serve as a primary NORAM point of contact for global contractors and vendors supporting case review operations
• Coordinate workflows across global teams, including operational handoffs, staffing coverage, training, process improvements, and case resolution
• Build and improve systems, processes, reporting mechanisms, and operational controls that move workflows from reactive execution toward scalable and mature operations
• Anticipate operational roadblocks during high volume and deadline sensitive litigation cycles and proactively develop mitigation plans
• Conduct root cause analysis and develop recommendations that address recurring operational issues
• Evaluate operational tradeoffs and communicate recommendations clearly to Legal, Product, Engineering, and business stakeholders
• Hold stakeholders accountable for commitments, timelines, and deliverables while maintaining strong collaborative relationships
• Support development of team goals, measurement strategies, reporting, and operational efficiency initiatives
• Partner on product and automation opportunities that improve workflow efficiency, accuracy, and scalability
• Develop concise executive communications, escalation updates, business recommendations, and program reporting for leadership

Job description

Linda Werner & Associates is seeking a Legal & Compliance Operations Project Manager V to join a global Product & Regulatory Operations organization. You will lead strategic initiatives across Content Litigation and regulatory operations, coordinating with Legal, Product, Engineering, and global stakeholders to move complex programs forward.

This role focuses on litigation, court orders, elections related matters, and LATAM regulatory requirements, requiring strong program management, risk