Global Leaves & Accommodations Specialist

OpenAI, Inc.; Washington; On-site; USD 60,000 - 90,000; Full time

Job summary

OpenAI, Inc. is seeking a Leaves & Accommodations Analyst to support the day-to-day administration of our leave of absence and workplace accommodations programs.

You will coordinate assigned cases from intake through closure, maintain records, and ensure accurate handoffs across People, Payroll, HR Systems, and external providers. This hands-on, employee-facing role requires careful execution, adherence to policies, and the ability to explain next steps with empathy.

Responsibilities

• Coordinate assigned leave cases.
• Support intake, documentation follow-up, case tracking, return-to-work coordination, and closure for U.S. and international requests, including medical, parental, and statutory leaves.
• Use established workflows and seek guidance when requirements are unclear.
• Help employees navigate the process.
• Provide clear, empathetic updates about required information, timelines, and next steps.
• Respond to routine employee and manager questions using approved guidance, and route questions outside your scope to the right partner.
• Support the accommodations process.
• Organize required information.

Job description

OpenAI, Inc. is seeking a Leaves & Accommodations Analyst to support the day-to-day administration of our leave of absence and workplace accommodations programs.

You will coordinate assigned cases from intake through closure, maintain records, and ensure accurate handoffs across People, Payroll, HR Systems, and external providers. This hands-on, employee-facing role requires careful execution, adherence to policies, and the ability to explain next steps with empathy.