Global Lead, Advanced Applications Engineering

Baltimore Aircoil Company; Jessup (MD); On-site; USD 133,300 - 228,600; Full time

Job summary

Baltimore Aircoil Company seeks a Senior Manager, Advanced Applications to lead a global, cross‑domain team delivering high‑quality decision packages for complex customer applications in data centers and mission‑critical systems.

You will drive an end-to-end operating model, align stakeholders, and build scalable processes, aiming for rapid, well‑governed decisions that support business growth and risk reduction.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related field required); advanced degree preferred
• ~15+ years of progressively complex engineering experience across multiple domains; at least 5 years in a directly relevant leadership role preferred
• Proven experience leading technical teams and delivering cross‑functional engineering solutions
• Prior experience in applications engineering and/or customer‑facing roles

Responsibilities

• Lead and scale the Advanced Applications team across all domains, including hiring, development, and team structure
• Own demand shaping and capacity management, aligning Advanced Applications support to highest‑value business opportunities and prioritizing work based on commercial impact, risk, and strategic importance
• Drive team performance, including definition, tracking, and reporting of key metrics, including business impact and contribution to win rate or risk reduction, and maintaining dashboards and reporting cadence
• Own the Advanced Applications operating model, including intake, triage, prioritization, service levels, and enforcement of engagement guardrails
• Ensure consistent delivery of high‑quality, customer‑ready decision packages across domains, and act as the final escalation point for high‑stakes customer commitments and technical positions, with Leads and/or SMEs accountable for domain execution
• Build and improve standard processes, playbooks, and governance, ensuring predictable response time, cycle time, and delivery quality
• Serve as primary interface with business, engineering, executive, and customer‑facing stakeholders, understanding commercial drivers, customer priorities, and market context and ensuring alignment and clear communication; represent Advanced Applications in cross‑functional planning and decision‑making, including participation in select critical customer engagements
• Drive knowledge capture and capability scaling, converting repeat work into tools, guidance, and clear downstream handoffs

Skills

Leadership

Engineering

Cross-functional teams

Education

Bachelor's degree in Engineering

Advanced degree preferred

Job description

Baltimore Aircoil Company seeks a Senior Manager, Advanced Applications to lead a global, cross‑domain team delivering high‑quality decision packages for complex customer applications in data centers and mission‑critical systems.

You will drive an end-to-end operating model, align stakeholders, and build scalable processes, aiming for rapid, well‑governed decisions that support business growth and risk reduction.