Global Key Account Manager - Robotics eCommerce

LitePoint; Paradise Valley (AZ); Remote; USD 121,000 - 194,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Retirement plan

Life and disability insurance

Paid vacation & holidays

Tuition assistance

Job summary

Teradyne Robotics seeks a Global Key Account Manager to lead a strategic online marketplace partnership. This remote role reports to the Regional Sales Manager in Nashville, TN, and requires strong revenue growth, planning, and cross-functional leadership.

You will own the relationship, manage pricing, forecasting, and cross-functional coordination to ensure order fulfillment and account health across the account.

Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, or a related field (MBA a plus).
• 5+ years of experience in account management within the logistics or automation industry.
• Proven track record of growing revenue and profitability within a large, complex retail or marketplace account.
• Excellent negotiation, communication, and relationship-management skills.
• Experience working with cross-functional teams (supply chain, marketing, finance, product).
• Ability to travel as needed.
• Experience in the robotics, consumer electronics, or hardware industry.
• Experience managing global or multi-region account portfolios.
• Proficiency with Salesforce CRM for sales and demand forecasting

Responsibilities

• Own and manage the end-to-end relationship with a major global online retail marketplace partner, serving as the primary point of contact for all commercial matters.
• Develop and execute annual and quarterly joint business plans to drive revenue growth, market share expansion, and profitability across the account.
• Lead pricing strategy, budget planning, and inventory forecasting in coordination with internal supply chain, marketing, and finance teams.
• Analyze account performance data (sales trends, conversion rates, etc) to identify growth opportunities and mitigate risks.
• Collaborate cross-functionally with Operations, Finance, Product, and Marketing teams to ensure seamless order fulfillment, compliance, and account health.
• Monitor competitive landscape and marketplace policy changes, proactively adjusting strategy as needed.
• Prepare and present regular business reviews (QBRs) to senior leadership, highlighting performance, opportunities, and strategic recommendations.
• Troubleshoot and resolve escalations related to supply chain, compliance, chargebacks, or account performance issues.

Skills

Account management

Sales forecasting

Customer relationship management

Cross-functional collaboration

Salesforce CRM

Travel readiness

Education

Bachelor's degree in Engineering, Business, Supply Chain, or related field

MBA

Tools

Salesforce CRM

Job description

Teradyne Robotics seeks a Global Key Account Manager to lead a strategic online marketplace partnership. This remote role reports to the Regional Sales Manager in Nashville, TN, and requires strong revenue growth, planning, and cross-functional leadership.

You will own the relationship, manage pricing, forecasting, and cross-functional coordination to ensure order fulfillment and account health across the account.