Global Key Account Manager - Bay Area, CA

Festo USA; San Francisco (CA); On-site; USD 158,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid time off

Paid holidays

Educational assistance

Job summary

Festo USA is seeking a Global Key Account Manager (GKAM) to grow existing target customer business and strengthen market position. You will define long-term goals, lead customer relationships with machine builders, and identify new opportunities while achieving sales milestones.

You will form account strategies, manage cross-functional project teams, and drive international collaboration to deliver value, ensure customer satisfaction, and meet annual targets.

Qualifications

• Fluent English communication demonstrated.
• Bachelor’s degree in engineering or business; electrical engineering is a plus.
• Experience with SAP, CRM tools and MS Office.
• Minimum five years external sales or account management experience.
• Proven ability to manage complex sales cycles and key accounts.

Responsibilities

• Develop detailed mid-range account strategies in agreement with customers.
• Build and lead account and project teams for customer projects.
• Plan activities to achieve sales objectives and identify new opportunities.
• Lead international cooperation with key customers and growth initiatives.
• Influence decision makers and market Festo as the preferred automation partner.

Skills

Fluent English

Communication

Negotiation

Project management

Sales processes

Education

University degree in engineering or business

Electrical engineering beneficial

Tools

SAP

CRM tools

MS Office

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we're looking for inventive talents and team players - in other words, colleagues who can make a real contribution.

Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio - from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary: To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets. This person defines the longer-term organizational goals, builds the customer relationship along with supporting machine builders and helps to identify new opportunities. The GKAM is responsible for complex relationship development with the highest value customers while achieving sales and account milestones. Milestones can be based on sales turnover, account penetration, project discovery and implementation along with other measures. The goal of the GKAM is to develop the target customer into a customer that specifies Festo as their preferred automation partner.

Duties of this Job Include:

• Creation of detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
• Planning of activities necessary to achieve sales objectives.
• Identify and win projects based on excellent automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Effective performance of sales meetings with customers to identify needs and gain customer acceptance of Festo's products and solutions.
• Understanding and proactively communicating the organizational structure of the customer. Building relationships with key decision makers and understanding the decision-making processes and requirements of customers. The goal being to gain influence at the highest management levels.
• Supports the definition and marketing of customer solutions as input for the product development process.
• Initiates and leads process improvements to develop key accounts in a more efficient and effective way e.g. through capacity planning in SAP.

Knowledge, Skills, and Experience:

• University Degree (engineering and/ or business studies; electrical engineering advantageous)
• Fluent language skills in English.
• MS-Office, CRM-tools knowledge, SAP
• 5 years' external experience
• Special experience in Management of sales processes, Key Account management
• Experience in project management methods is advantageous
• Experience in industrial B2B sales
• Communication skills
• Negotiating skills.
• Winning complex sales.

The annual base pay range for this role is between $158,000-$185,000.

Benefits: Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.