Sales Engineer - Albany

Festo USA; City of Albany (NY); Remote; USD 100,000 - 120,000; Full time

Job summary

Festo USA is seeking a Sales Engineer to identify and develop prospects, sell and service accounts within a defined territory. You will provide technical expertise and support through the sales process, ensuring customer satisfaction and growing market share for Festo Pneumatic and Control Systems.

Responsibilities include engaging with customers, presenting technical solutions, creating customized proposals, and coordinating with product development to align offerings with market needs.

Qualifications

• Experience in engineering or outside/inside sales with fluid power systems (pneumatics), process automation and electric automation.
• Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies.
• Self-motivated, organized, and able to work independently in a remote role.

Responsibilities

• Identify and target potential customers, service and maintain existing accounts, and increase market penetration.
• Establish and maintain professional relationships with customer personnel to secure orders and expand the customer base.
• Provide technical expertise and product demonstrations to show how Festo products meet customer needs and resolve challenges.
• Develop customized proposals and solutions with the sales team to address customer requirements.
• Conduct sales presentations and follow up on quotations submitted.
• Prepare and maintain technical documentation such as product specifications and installation guides.
• Travel within the territory to visit customer facilities and ensure product performance.
• Provide sales forecasts and submit reports on territory performance to management.
• Collaborate with internal teams to relay customer feedback and align products with market needs.

Skills

Fluid power & pneumatics

Process automation

Electrical automation

Customer engagement

MS Office

Fluent English

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we're looking for inventive talents and team players - in other words, colleagues who can make a real contribution. We look forward to receiving your application and getting to know you better!

Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio - from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary:

The Sales Engineer is responsible for identifying and developing prospects, selling, and servicing existing accounts within a defined territory. This role involves providing technical expertise and support throughout the sales process, ensuring customer satisfaction, and increasing market share for Festo's Pneumatic and Control Systems products.

Duties of this Job Include:

• Identify and target potential customers, service and maintain existing accounts, and enhance customer relationships to increase market penetration.
• Establish and maintain professional relationships with customer personnel (purchasing, engineering, manufacturing, management, etc.) to secure orders and expand customer base.
• Provide technical expertise and support, including product demonstrations, to communicate how Festo products meet customer needs and resolve technical challenges.
• Develop customized proposals and solutions in collaboration with the sales team to address customer requirements.
• Conduct sales presentations to key customer personnel and management, and follow up on quotations submitted.
• Prepare and maintain technical documentation such as product specifications, installation guides, and user manuals.
• Analyze customer requirements and recommend solutions, including product substitutions or system improvements, based on Festo’s capabilities.
• Travel within the assigned territory to visit customer facilities, troubleshoot issues, and ensure product performance meets expectations.
• Provide sales forecasts and submit reports to management on territory performance, including follow-up activities and after-sales service.
• Participate in relevant trade shows and exhibitions to prospect for sales leads and network with potential clients.
• Collaborate with internal teams such as product development and engineering to relay customer feedback and align products with market needs.
• Ensure the resolution of any technical issues, product failures, or service challenges to guarantee customer satisfaction.
• Work with distributors to foster long-term relationships and maintain high levels of customer satisfaction.

Knowledge, Skills, and Experience:

• Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation and electric automation.
• Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies.
• Self-motivated, organized, and capable of working independently within a remote role.
• Proficiency in MS Office and fluent in English.
• Experience in fluid power systems, process automation, or electric automation is highly desirable.

The annual base pay range for this role is between $100,000 - $120,000

Benefits:

Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.