Key Account Manager (Semiconductor) - Bay Area, CA

Festo USA; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Programs

Short-term disability

Long-term disability

401k

Pet Insurance

Paid Holidays

Paid time off

Educational assistance

Job summary

Festo USA is seeking an experienced Key Account Manager to plan, manage and grow national key accounts through team selling. You will build solid relationships with major decision-makers, align internal teams on product offerings, and drive profitability while meeting customer requirements.

The role requires 5+ years in industrial B2B sales, engineering/business education, and strong negotiation skills. This position involves coordinating international contracts and strategic account planning in

Qualifications

• At least 5 years of relevant professional experience.
• University degree in engineering and/or business studies; electrical engineering advantageous.
• Postgraduate study in Technical Business or Business Administration is a plus.
• MS-Office, CRM-tools knowledge, SAP.

Responsibilities

• Develop and implement account management strategies for key accounts.
• Build and maintain strong relationships with key decision-makers and stakeholders at major accounts.
• Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
• Collaborate with internal teams to ensure alignment on product offerings and service delivery.
• Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
• Analyze customer needs and develop account management plan and coordinates the execution of the plans based on team selling.
• Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology and customer relationships.
• Responsible for achievement of agreed sales targets of dedicated Key Account(s).
• Monitor turnover development and implement corrective actions; address issues or opportunities.
• Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
• Negotiate local contracts and preparation, as well as implementation of international contracts.
• Manage and support international projects with this Key Account.
• Ensure maximum cooperation with and between the account teams and all departments.
• Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
• Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
• Define and maintain all relevant tools like Mosaic, Share Points, Project data base.
• Drives customer-specific marketing activities.
• Analyze complete buying center and drive multi-level customer relationship management.

Skills

Account management

Negotiation

Sales leadership

B2B sales

CRM tools

SAP

MS Office

Communication

Market knowledge

Project management

Education

Engineering or Business degree

Postgraduate studies in Technical Business or MBA

Tools

SAP

CRM software

SharePoint

Mosaic

Project data base

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we’re looking for inventive talents and team players – in other words, colleagues who can make a real contribution. We look forward to receiving your application and getting to know you better! Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary:

Plan, manage, improve and control sales activities for national key accounts/ complex customer relationships and corresponding networks by means of team selling in own area of responsibility in order to maximize Festo share at the key account.

Key Accountabilities:

• Develop and implement account management strategies for key accounts.
• Build and maintain strong relationships with key decision-makers and stakeholders at major accounts.
• Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
• Collaborate with internal teams to ensure alignment on product offerings and service delivery.
• Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
• Analyze customer needs and develop account management plan and coordinates the execution of the plans based on team selling.
• Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology, customer relationship, customer specific product (development) etc.
• Responsible for the achievement of agreed sales targets (budget etc.) of dedicated Key Account(s).
• Monitor turnover development and implement corrective actions, if required. Monitor account performance and develop action plans to address any issues or opportunities.
• Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
• Negotiations of local contracts and preparation, as well as implementation of international contracts.
• Manage and support international projects with this Key Account.
• Ensure maximum cooperation with and between the account teams involved, and with all other departments within Festo, nationally and internationally.
• Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
• Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
• Define and maintain all relevant tools like Mosaic, Share Points, Project data base etc.
• Drives customer specific marketing activities.
• Analyze complete buying center and drives multi-level customer relationship management.

Knowledge, Skills, and Experience:

• At least 5 years of relevant professional experience.
• University Degree (engineering and/ or business studies; electrical engineering advantageous).
• Postgraduate study in Technical Business or Business Administration is a plus.
• Technical knowledge.
• Knowledge of products.
• Knowledge of customers.
• Knowledge of market/industry segments.
• Knowledge of Festo as a company.
• Business knowledge.
• Management knowledge and a solid understanding of business practices.
• MS-Office, CRM-tools knowledge, SAP.
• Communication skills.
• Negotiating skills.
• Winning complex sales.
• Experience in project management methods is advantageous.
• Experience in industrial B2B sales.
• Management of sales processes, Key Account management.

The salary range for this position is $140,000-$180,000.

Benefits:

Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.