Product & Process Reliability Engineer

thyssenkrupp; Danville (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

thyssenkrupp Dynamic Components is seeking a Product and Process Reliability Engineer to drive quality excellence across all plant programs. You will act as the primary quality representative from supplier engagement to final customer satisfaction, leading change and ensuring critical documentation such as control plans and FMEAs are up to date.

Responsibilities include implementing APQP/PPAP, managing change requests, and driving continuous improvement.

Qualifications

• Bachelor's degree in Engineering or related field; 3+ years in automotive quality.
• Alternatively, 5-7 years direct experience with no degree.
• Strong knowledge of APQP/PPAP, FMEA, MSA, 8D, GD&T.
• Ability to read, write and present technical reports.
• Willingness to travel up to 10% including international.

Responsibilities

• Ensure quality across the entire supply chain, from supplier to customer.
• Develop, maintain, and update Quality documentation (Control Plans, FMEAs, etc.).
• Implement APQP and PPAP processes for new product launches.
• Oversee change requests and quality initiatives; manage risk and changes.
• Lead customer complaint resolution using 8D methodology.
• Drive supplier quality development and performance improvements.
• Monitor compliance with quality standards and customer requirements.

Skills

Quality management

Data analysis

Communication

Problem solving

Education

Bachelor's Degree in Engineering

Tools

SAP/ERP

MS Office

Job description

thyssenkrupp is an international industrial and technology group with more than 93,000 employees. In the fiscal year 2024/2025, the company generated sales of around €33 billion in 48 countries. Its business activities are bundled in five segments: Automotive Technology, Decarbon Technologies, Materials Services, Steel Europe and Marine Systems. With extensive technological know-how, outstanding engineering competence and a high level of innovative strength, the group develops solutions for the challenges of the future, especially in the fields of climate protection and energy transition, digital transformation in industry and mobility of the future.

Company Presentation

thyssenkrupp Dynamic Components is one of the world's automotive industry leading partners for development and manufacturing of highly complex, state-of-the-art drivetrain technologies for both combustion engines and electric motors. Worldwide, 10 locations with 3,800 employees produce over 25 million drivetrain components per year. The product portfolio includes camshafts and cylinder head cover modules for the valve train as well as rotor shafts for battery electric vehicles.

Our electrical A/C compressor, designed for the natural refrigerant CO2, sets new standards in efficient and sustainable thermal management.

With precision and passion, we are enabling our customers in the automotive industry to achieve their emission and sustainability targets for more than 30 years.

thyssenkrupp Presta Dynamic Components is proud to be Certified™ by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at thyssenkrupp Presta Dynamic Components. This year, 82% of employees said it's a great place To Work - 25 points higher than the average U.S. company. Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

Your Responsibilities

Summary

Salary range based on education and experience: 75k-95k/annual

The Product and Process Reliability role is instrumental in driving quality excellence across all plant programs, serving as the primary Quality representative for project-related activities. This role focuses on ensuring quality throughout the entire supply chain, from initial supplier engagement to internal processes and final customer satisfaction, fostering a cradle-to-grave approach. Key responsibilities include overseeing and improving quality standards, managing and implementing change requests and associated initiatives, and ensuring that critical Quality documentation, such as control plans and FMEAs, are consistently maintained, updated, and aligned with evolving project and customer requirements. Through proactive collaboration and strategic oversight, this role supports the delivery of high-quality products while driving continuous improvement across all quality-related processes.

• Ensure quality across the entire supply chain, from supplier to customer, by establishing and maintaining robust quality standards and ensuring seamless integration of quality practices throughout all stages of the product lifecycle.
• Develop, maintain, and update Quality documentation, including Control Plans, FMEAs, and other key documents, ensuring alignment with project requirements, process changes, and evolving customer expectations.
• Implement APQP and PPAP processes to ensure smooth product launches while meeting customer and regulatory quality requirements. Integrate quality into design and manufacturing processes, defining key KPIs and proactively addressing risks before production.
• Oversee and manage change requests and related quality initiatives, ensuring that all changes are implemented effectively while maintaining product and process integrity and meeting quality standards.
• Ensure structured change control processes, validating engineering and process modifications to maintain product quality and consistency. Partnering with the worldwide Change and Series Management team to standardize change implementation, monitor production performance, and integrate lessons learned for future improvements.
• Manage product and program related documentation in product lifecycle tool, ensuring that they are updated and available for the whole organization, following Dynamic Components guidelines.
• Drive continuous improvement in product and process reliability, leveraging data analysis, best practices, and feedback loops to identify opportunities for enhancement and ensure consistent performance.
• Monitor and ensure compliance with quality standards and customer requirements, through regular evaluations, inspections, and adherence to applicable industry and organizational quality frameworks.
• Lead customer complaint resolution using 8D methodology, ensuring root cause identification and sustainable corrective actions. Act as the primary customer quality contact, fostering transparency, conducting regular reviews, and driving continuous improvement.
• Identify and address quality risks throughout the product lifecycle, proactively implementing preventive measures and risk mitigation strategies to ensure product reliability and performance.
• Implement corrective and preventive actions to resolve quality issues, ensuring that root causes are effectively addressed, and long-term improvements are sustained.
• Drive supplier quality development and performance improvements, working closely with suppliers to align quality expectations, resolving non-conformance issues, and enhance overall supply chain performance.
• Other duties as assigned.

Qualifications:

Product and Process Reliability Engineer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Education: A Bachelor's Degree in Engineering or a related technical field is required, along with a minimum of 3 years of experience in Quality functions within the automotive industry or related areas. In lieu of degree, 5-7 years of direct experience.
• Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, OEMs, or employees of organization.
• Technology: Microsoft Office Suite knowledge; SAP/ERP knowledge preferred. Working knowledge of IATF 16949, APQP-PPAP, FMEA, MSA, 8D, Statistics, GD&T and mechanical manufacturing processes.
• Travel: Occasional travel, up to 10% including international

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.