Global Key Account Manager

FPS Flexible Packaging Solutions; Town of Belgium (WI); On-site; USD 139,000 - 208,000; Full time

Job summary

FPS Flexible Packaging Solutions seeks a seasoned Global Key Account leader based in the Benelux region to drive strategic relationships with multinational clients in packaging, manufacturing, and chemicals.

You will develop long-term account plans, lead cross-functional teams across procurement, supply chain, and finance, and close selective opportunities while optimizing total cost of ownership.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, Supply Chain, or related field.
• 8–10 years in Global Key Account Management, Strategic Sales, or Commercial Leadership in international B2B.
• Proven track record managing Global/Multi-National Accounts in packaging, manufacturing, industrial, or chemicals.
• Experience leading strategic negotiations, global tenders, and cross-functional commercial projects.
• Flexible packaging market knowledge is a strong advantage.

Responsibilities

• Develop and execute long-term account plans aligned with customer priorities and FPS objectives.
• Build executive-level relationships across Procurement, Sustainability, Supply Chain, Operations, and Senior Leadership.
• Drive retention, organic growth, and margin improvement through value-based commercial engagement.
• Lead regular business reviews and strategic alignment meetings with key customers.
• Identify and close profitable new opportunities across Global and Multi-National Accounts.
• Drive growth through cross-selling, innovation, sustainability initiatives, and geographic expansion.
• Lead negotiations, global tenders, and RFPs/RFQs; develop value propositions around total cost of ownership and supply security.
• Build and maintain an active opportunity pipeline.
• Coordinate Commercial, Operations, Supply Chain, Finance, Quality, Comex, and C3PM in a team-based selling model.
• Ensure alignment between customer expectations and internal capabilities.
• Monitor market trends, competitor activity, and raw material dynamics to identify opportunities and risks.
• Translate insights into actionable commercial strategies and share with FPS leadership.
• Strong customer-centric mindset; consultative and value-based selling approach with proven negotiation skills.
• Ability to manage complex international customer organizations across multiple countries.

Skills

English fluency

Negotiation skills

Strategic thinking

Communication

Team leadership

Education

Bachelor’s degree

Job description

At FPS, we’re 4,000 people across 19 countries, working with care, precision, and purpose to deliver flexible packaging that protects what matters — from food to pharmaceuticals. We operate 13 production plants and 22 sales locations, providing FIBCs (Big Bags), container liners, and other sustainable solutions.

Sustainability isn’t a trend for us; it’s our way of working. Through our Water Safe program, we’ve brought clean water to 4.2 million lives, and our efforts earned the EcoVadis Platinum Award, ranking us in the top 1% globally for corporate responsibility.

An 87% Great Place to Work score reflects our culture of trust and innovation. With 96% CSI (2024) and an 81% NPS (2023), we build partnerships that last. Our zero medical incident rate shows our unwavering commitment to safety.

We invest in your professional growth and support development through global projects, performance feedback, and innovation-focused initiatives.

This role is based in the Benelux region.

Key Responsibilities

Strategic Account Management

• Develop and execute long-term account plans aligned with customer priorities and FPS objectives.
• Build executive-level relationships across Procurement, Sustainability, Supply Chain, Operations, and Senior Leadership.
• Drive retention, organic growth, and margin improvement through value-based commercial engagement.
• Lead regular business reviews and strategic alignment meetings with key customers.

Commercial Growth & Business Development

• Identify and close profitable new opportunities across Global and Multi-National Accounts.
• Drive growth through cross-selling, innovation, sustainability initiatives, and geographic expansion.
• Lead negotiations, global tenders, and RFPs/RFQs; develop value propositions around total cost of ownership and supply security.
• Build and maintain an active opportunity pipeline.

Cross-Functional Leadership

• Coordinate Commercial, Operations, Supply Chain, Finance, Quality, Comex, and C3PM in a “team-based selling” model.
• Ensure alignment between customer expectations and internal capabilities.
• Monitor market trends, competitor activity, and raw material dynamics to identify opportunities and risks.
• Translate insights into actionable commercial strategies and share with FPS leadership.
• Strong customer-centric mindset; consultative and value-based selling approach with proven negotiation skills.
• Ability to manage complex international customer organizations across multiple countries.

Strategic & Analytical Thinking

• Strong business acumen: pricing, profitability, margins, and total cost of ownership.
• Data-driven decision-making; able to convert strategy into actionable initiatives.

Leadership & Communication

• High ownership and resilience; entrepreneurial, results-driven, able to influence without direct authority.
• Excellent communication and presentation skills from operational to executive level.
• Fluent in English; Dutch and/or German highly desirable.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, Supply Chain, or related field.
• 8–10 years in Global Key Account Management, Strategic Sales, or Commercial Leadership in international B2B.
• Proven track record managing Global/Multi-National Accounts in packaging, manufacturing, industrial, or chemicals.
• Experience leading strategic negotiations, global tenders, and cross-functional commercial projects.
• Flexible packaging market knowledge is a strong advantage.