Global Key Account Leader – Advanced Surgery MedTech

novanta; Sarasota (FL); On-site; USD 110,000 - 180,000; Full time

Job summary

Novanta seeks a Senior Key Account Manager for its Advanced Surgery business to lead strategic OEM relationships and drive global growth. You will own key accounts, guide complex commercial initiatives, and collaborate across the organization to deliver surgical visualization and fluid management solutions worldwide.

The role focuses on high-value contracts, cross-functional teamwork with Product and Engineering, and delivering patient-care improvements through innovative surgical technology.

Qualifications

• Bachelor's degree in Engineering, Business, or a related field required; advanced degree a plus.
• 8+ years of relevant experience in strategic account management, sales, or commercial roles in medical device, med-tech, or regulated industries.
• Proven track record managing large, complex global accounts with significant revenue responsibility and executive-level customer relationships.
• Strong executive presence and negotiation skills, with experience leading high-value, multi-stakeholder contract negotiations.
• Independent use of English (CEFR-B2); additional languages a plus. Strong proficiency with MS Office and ERP systems. SAP a plus.
• Requires ability to synthesize inputs; capable of planning, directing teams, and solving complex problems to support company strategy.

Responsibilities

• Own the end-to-end relationship of the global strategic OEM accounts, serving as the primary contact and relationship owner.
• Build and maintain relationships across customer functions and key decision-makers (Marketing, R&D, Operations, Quality, Logistics).
• Coordinate customer communications (rolling forecast, orders, complaint management, supplier reviews).
• Create and implement a strategic account development plan; identify pain points and actions.
• Forecast and funnel management; identify new project opportunities with existing and new accounts.
• Lead price maintenance and complex, high-value contract negotiations; prepare quotes per guidelines.
• Coordinate project tasks (NPI, SICR, RA) with internal departments.
• Identify sales opportunities in new strategic OEM accounts and develop plans.
• Collaborate with Product management and engineering to define custom products for OEMs.
• Coordinate with Director of Corporate Account to ensure unified, cross-site account management.
• Strict compliance with quality, occupational safety and environmental regulations.
• Implement instructions from quality/environment and safety professionals.

Skills

Executive presence

Negotiation skills

English (CEFR-B2)

MS Office

Education

Bachelor's degree in Engineering, Business, or related field

Advanced degree

Tools

SAP

ERP systems

Job description

Novanta seeks a Senior Key Account Manager for its Advanced Surgery business to lead strategic OEM relationships and drive global growth. You will own key accounts, guide complex commercial initiatives, and collaborate across the organization to deliver surgical visualization and fluid management solutions worldwide.

The role focuses on high-value contracts, cross-functional teamwork with Product and Engineering, and delivering patient-care improvements through innovative surgical technology.