Global IT Operations Engineer: Cloud, Automation & Infra

Mitsubishi Power Americas, Inc. (Mitsubishi Power); Florida; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k) match

Job summary

Mitsubishi Power Americas, Inc. seeks an IT Operations Engineer to manage expert-level server, application, network, cloud, and on-prem infrastructure across MPW-A.

You will implement best-practice solutions, ensure highly available systems, and support a global IT strategy with a strong security and compliance focus. The ideal candidate has eight+ years in IT operations, strong networking and cloud skills, and experience with DevOps, Jira, and ISO 27001 pathways.

Qualifications

• Accredited two- or four-year degree in Information Systems or related field, or equivalent experience preferred.
• Minimum of eight (8) years of experience in IT Operations.
• MCSE, CCNA, CISSP, and/or VCP certifications or comparable industry equivalents preferred.
• Working understanding of DevOps methodologies, Scrum, Agile, and tools such as Jira.
• Expert-level technical knowledge of IT infrastructure components, including cloud services, networking, storage, and virtualization technologies.
• Expert-level technical knowledge of IT networking concepts, including TCP/IP, DHCP, DNS, VPN, SD-WAN, subnetting, VLANs, QoS, and load balancing.

Responsibilities

• Collaborate with MHIA Shared Services to set strategic direction for network and infrastructure services.
• Deploy monitoring and observability across the MPW-A estate for hybrid cloud environments.
• Augment the IT PMO, Office of IT Applications, and IT Service Desk as a SME.
• Lead design and implementation of new technical processes and procedures.
• Ensure compliance with SLAs across IT functions.
• Forecast strategic demand in on-premises and cloud estate.
• Develop infrastructure roadmap leveraging IaaS, PaaS, SaaS to scale capacity.
• Deconstruct silos and replace with integrated solutions.
• Containerize and automate provisioning for scale and cost efficiency.
• Manage MPW-A wired/wireless network and security appliances at facilities.
• Operate and maintain global IT infrastructure including on-prem servers and cloud workloads.
• Troubleshoot server or application issues in on-prem & cloud.
• Migrate legacy on-premises IT to the cloud.
• Assess IT supply chain for risk and value with procurement teams.
• Liaise with vendors to optimize IT investments.
• Identify and mitigate security vulnerabilities; lead ISO 27001 certification.
• Audit network access and participate in security assessments.
• Document system architectures and conduct maintenance automation.
• Provide training to IT staff and consumers.
• Lead legacy uplift across Application estate.
• Own escalations and drive priorities to completion.
• Apply ITSM best practices for incidents, changes, and continuous improvement.
• Ensure compliance with IT security policies and coordinate with security team.

Skills

IT operations

Networking concepts

Cloud & virtualization

Agile / DevOps

Communication

Troubleshooting

Education

Information Systems degree or related field

Certifications: MCSE, CCNA, CISSP, VCP

Tools

Jira

Job description

Mitsubishi Power Americas, Inc. seeks an IT Operations Engineer to manage expert-level server, application, network, cloud, and on-prem infrastructure across MPW-A.

You will implement best-practice solutions, ensure highly available systems, and support a global IT strategy with a strong security and compliance focus. The ideal candidate has eight+ years in IT operations, strong networking and cloud skills, and experience with DevOps, Jira, and ISO 27001 pathways.