Global IT Field Services Leader for Construction Sites

Michels; Neenah (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Flexible Spending Accounts

Health Savings Account

Short Term Disability Insurance

Long Term Disability Insurance

401(k) plan

Legal Plan

Identity Theft Monitoring

Job summary

Michels Corporation is seeking a Global IT Field Services Manager to lead IT service delivery for field operations across construction projects, remote job sites, and regional offices. You will ensure secure, dependable, and standardized infrastructure and support, collaborating with Construction Operations, Facilities, Security, and IT stakeholders to align technology with business goals.

You will manage a distributed team, recruit and develop talent, and drive uptime, safety, and operational

Qualifications

• Bachelor’s degree in a related field and 3+ years of related experience or equivalent.
• 7+ years in IT operations or field services, preferably in construction, utilities, manufacturing, or project-based environments.
• 3+ years of experience leading geographically distributed or field-based teams.
• Experience supporting remote and temporary sites with limited infrastructure.
• Valid driver license and driving record acceptable for assigned vehicle(s).

Responsibilities

• Lead and manage a team, including hiring, training, and performance evaluations, promoting a collaborative, high-performance culture.
• Direct global IT field services supporting active projects, remote sites, and regional offices.
• Ensure on-site and remote IT support for endpoints, networking, connectivity, and collaboration tools.
• Establish standardized field support processes, service levels, and escalation paths.
• Support site setups with emphasis on uptime, safety, and operational readiness.

Skills

Team leadership

Interpersonal skills

Stakeholder management

Collaboration

IT operations

Field services

Education

Bachelor’s Degree in related field

Job description

Michels Corporation is seeking a Global IT Field Services Manager to lead IT service delivery for field operations across construction projects, remote job sites, and regional offices. You will ensure secure, dependable, and standardized infrastructure and support, collaborating with Construction Operations, Facilities, Security, and IT stakeholders to align technology with business goals.

You will manage a distributed team, recruit and develop talent, and drive uptime, safety, and operational