Global IT Change Manager – Remote/Hybrid

Vantage Data Centers Management Company LLC; Denver (CO); Hybrid; USD 130,000 - 170,000; Full time

Job summary

Vantage Data Centers is seeking a Change Manager to lead IT change governance across global technology teams. The role emphasizes risk-based change management, audit-ready documentation, and cross-functional alignment to support rapid business growth.

The position can be based in Denver, CO with a hybrid schedule (3 days onsite, 2 days flexible) or fully remote. A strong ITIL background and ServiceNow experience are essential for success in this role.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, MIS, or a related technical field, or equivalent practical experience.
• 5+ years of experience in enterprise IT operations, infrastructure, network, cloud, service delivery, service desk, or data center technology environments, with at least 2 years in a change management, ITSM, governance, or operational controls role.
• Strong understanding of ITIL or similar service management frameworks, including change enablement, incident management, problem management, configuration management, service request management, and continual improvement.
• Experience using ServiceNow or an equivalent ITSM/change management platform to manage change workflows, approvals, documentation, reporting, and governance.

Responsibilities

• Lead the implementation, governance, and continuous improvement of IT change management processes, ensuring alignment with global policies and operational standards.
• Oversee the end-to-end lifecycle of IT change requests from intake to post-change review, including risk assessment and approvals.
• Facilitate change advisory discussions, readiness reviews, scheduling reviews, and stakeholder communications across regions.
• Partner with business teams, site teams, vendors, and MSPs to coordinate change execution and manage dependencies.
• Maintain audit-ready change records, metrics, and post-change evidence to support compliance and continuous improvement.

Skills

ITIL knowledge

Change management

Communication

Stakeholder management

Organizational skills

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, MIS, or related field

Tools

ServiceNow

Job description

Vantage Data Centers is seeking a Change Manager to lead IT change governance across global technology teams. The role emphasizes risk-based change management, audit-ready documentation, and cross-functional alignment to support rapid business growth.

The position can be based in Denver, CO with a hybrid schedule (3 days onsite, 2 days flexible) or fully remote. A strong ITIL background and ServiceNow experience are essential for success in this role.