Global ISO 9001 QMS & Audit Coordinator

Ifas-LLC; Charleston (SC); On-site; USD 82,000 - 96,000; Full time

Job summary

Ifas-LLC seeks an ISO 9001 QMS Coordinator to support a global quality program. You will manage document control, assist internal audits, and drive continual improvement across CGFS business units in Charleston, SC.

The role requires a bachelor’s degree, 4+ years of ISO 9001 experience, and the Lead Internal Auditor certification within a year. On-site responsibilities include coordinating metrics, training, and cross-functional collaboration with auditors and process owners.

Qualifications

• Bachelor’s degree from an accredited college or university in finance, economics, business administration or a closely related field.
• At least four years of relevant professional experience supporting an ISO 9001 quality management system.
• Must possess or obtain ISO 9001 Lead Internal Auditor Certification within one year of employment.
• Demonstrated ability to analyze complex requirements, identify risks or gaps, and develop practical alternative solutions.
• Excellent technical writing, proofreading, presentation, communication, and computer skills.
• Professional communication and collaboration supporting executive-level personnel, customers, auditors, process owners, and cross-functional teams.

Responsibilities

• Manage QMS document control, including conducting regular document-control check-ins and reviewing, revising, and maintaining the Quality Manual, Quality Work Instructions, Reference Documents, Standard Operating Procedures, master lists of core processes and QWIs reviewed during audits, and related quality records.
• Provide ongoing support for document management systems, including user access, reporting, troubleshooting, and guidance.
• Coordinate onboarding for new Quality Representatives and employees, including system access, orientation materials, organizational information, distribution lists, training resources, and required records.
• Develop, test, maintain, and deliver QMS training, competency modules, and user guidance for technical and nontechnical audiences.
• Coordinate monthly performance reviews, maintain metric workbooks and dashboards, track approved changes, analyze trends, and translate findings into actionable recommendations for management.
• Support management review meetings by coordinating materials, documenting decisions and action items, preparing accurate minutes, and monitoring follow-through.
• Plan, schedule, coordinate and support the ISO 9001 internal audit program, serve as a Supporting Auditor, as assigned; document objective evidence and findings, and maintain required audit records.
• Support external audits, surveillance activities, and certification readiness through evidence coordination, readiness reviews, employee awareness, and audit preparation communications.
• Review and approve Corrective Action Reports and Corrective Action Plans, provide guidance on root cause analysis and proposed actions, monitor progress, and verify successful implementation and closure.
• Maintain registers for actions, risks, opportunities, and external providers while monitoring mitigation efforts and required follow-up.
• Support QMS implementation and continuous improvement across CGFS business units, including offices working toward ISO 9001 certification.
• Map, analyze, improve, and document business processes; identify gaps, inefficiencies, risks, and control weaknesses; and develop practical, cost-conscious solutions.
• Prepare clear and accurate reports, presentations, meeting minutes, surveys, memoranda, and other QMS communications.
• Contribute to cross-functional projects by assessing requirements, developing work plans, managing deliverables, collaborating with stakeholders, and meeting established deadlines.

Skills

Auditing

Data analysis

Documentation

Quality systems

Cross-functional collaboration

Education

Bachelor’s degree in finance, economics, business administration or closely related field

ISO 9001 Lead Internal Auditor Certification

Tools

Salesforce experience

Job description

Ifas-LLC seeks an ISO 9001 QMS Coordinator to support a global quality program. You will manage document control, assist internal audits, and drive continual improvement across CGFS business units in Charleston, SC.

The role requires a bachelor’s degree, 4+ years of ISO 9001 experience, and the Lead Internal Auditor certification within a year. On-site responsibilities include coordinating metrics, training, and cross-functional collaboration with auditors and process owners.