Global Internship Experience Program Manager

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon University Talent Acquisition (AUTA) is seeking an Early Career Experience Program Manager to oversee intern experience across global programs, shaping onboarding, development, and offboarding. The role focuses on operational excellence and delivering high-quality early talent experiences.

The ideal candidate will manage multiple projects, coordinate with cross‑functional teams, and leverage data to drive improvements while thriving in ambiguity and delivering results at scale.

Qualifications

• 4+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree.
• Experience in driving end to end delivery, and communicating results to senior leadership.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.

Responsibilities

• Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities.
• Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals.
• Partnership with other Program Managers to force multiply specialized programming innovations.
• Lead escalation deep dives through to resolution for specialized intern, manager and mentor populations.
• Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution.
• Propose and implement innovative solutions to enhance experience and program outcomes.
• Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality.
• Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents.

Skills

Program management

Data-driven improvements

Cross-functional collaboration

Stakeholder management

End-to-end delivery

Education

Bachelor's degree

Job description

Amazon University Talent Acquisition (AUTA) is seeking an Early Career Experience Program Manager to oversee intern experience across global programs, shaping onboarding, development, and offboarding. The role focuses on operational excellence and delivering high-quality early talent experiences.

The ideal candidate will manage multiple projects, coordinate with cross‑functional teams, and leverage data to drive improvements while thriving in ambiguity and delivering results at scale.