Global Internal Communications Specialist

Hudson; New Jersey; On-site; USD 60,000 - 90,000; Full time

Job summary

Avolta is seeking a Global Internal Communications Specialist to coordinate, deliver, and optimize internal communications across our global organization. You will work with Global HR, Leadership, People Technology, and regional teams to ensure consistency and impact of messages.

You will manage channels such as intranet, employee apps, email platforms, and collaboration tools, while tracking engagement metrics and delivering governance for platforms.

Qualifications

• 2-3+ years in internal/corporate communications, global or matrixed orgs.
• Experience managing internal channels and platforms (intranet, apps, email).
• Strong data-driven approach to evaluating engagement and reach.
• Advanced Excel and familiarity with reporting/data visualization.
• Excellent written and verbal communication, adaptable for diverse audiences.
• Strong organizational and multi-priority coordination skills.
• Attention to detail and problem-solving capabilities.
• Experience using digital and AI tools for content creation and analysis.
• Global mindset with cross-cultural collaboration across geographies.
• Bachelor’s degree in related field.

Responsibilities

• Manage internal communication channels and platforms communications scheduling and publishing.
• Coordinate leadership messages, change communications, campaigns, and announcements.
• Ensure tone, branding, and key messages consistency across regions.
• Coordinate approvals, content calendars, and stakeholder input for smooth delivery.
• Track and analyze metrics (reach, engagement, open rates) across channels.
• Develop dashboards/reports to provide insights on effectiveness.
• Translate data into actionable recommendations to improve engagement.
• Support global ESG-related internal comms in line with sustainability goals.
• Support delivery of global internal communication projects and campaigns.
• Assist with project planning, timelines, and documentation.

Skills

Internal communications

Corporate communications

Data analytics

Excel

Power BI

Written and verbal communication

Project coordination

Attention to detail

AI tools for content creation

Global collaboration

Education

Bachelor’s degree in Communications

Bachelor’s degree in Marketing

Bachelor’s degree in Journalism

Bachelor’s degree in Business

Tools

Power BI

Excel

Outlook

Brevo

BeeKeeper

FlippingBook

SuccessFactors

Job description

The Global Internal Communications Specialist is responsible for supporting the development, coordination, and delivery of clear, engaging, and consistent internal communications across Avolta’s global organization. This role sits within the Global Internal Communications function and works closely with Global HR, Leadership, People Technology, and regional communications teams. The role combines content coordination, channel management, analytics, and project support responsibilities. It ensures the effective use of Avolta’s internal communication channels, including Brevo, BeeKeeper, FlippingBook, and SuccessFactors. The role provides critical insight into communication effectiveness to improve employee engagement and alignment.

Duties/Responsibilities:

• Internal Communication Channels & Platform Management
• Provides operational and administrative support for global internal communication
• channels (e.g. intranet, employee apps, email platforms, collaboration tools).
• Manages content scheduling, publishing, and basic configuration across internal channels to ensure timely and accurate delivery of communications.
• Collaborates with People Technology, IT, and regional teams to ensure platforms are effectively used, user access is maintained, and data flows are aligned.
• Supports governance of internal communication platforms, including documentation, guidelines, and coordination with regional content owners.
• Content Coordination & Managing Support:
• Supports the creation, and coordination of global internal communications, including leadership messages, change communications, campaigns, and announcements.
• Ensures consistency of tone, branding, and key messages across regions and functions.
• Coordinates approval workflows, content calendars, and stakeholder inputs to ensure smooth delivery of communications.
• Data Analytics & Reporting
• Tracks and analyzes internal communication metrics (e.g. reach, engagement, open rates, readership) across channels.
• Develops and maintains dashboards and reports to provide insights into communication effectiveness.
• Translates data into clear, actionable insights and recommendations to improve engagement and message impact.
• Supports reporting on global ESG-related communication initiatives, ensuring alignment with organizational sustainability goals.
• Project Coordination and Ad-Hoc Support
• Supports the delivery of global internal communication projects, including channel enhancements, new platform rollouts, and global campaigns.
• Assists with project planning, timelines, task coordination, and documentation.
• Provides ad-hoc communication and coordination support for global initiatives, change programs, and leadership priorities.

Required Skills/Experience:

• At least 2-3 years of experience in internal communications, corporate communications, or related role, preferably within a global or matrixed organization.
• Experience managing internal communication channels and platforms (e.g. intranet, employee apps (e.g. BeeKeeper), email (e.g. Outlook, Brevo) or collaboration tools).
• Strong analytical skills with experience using data and engagement metrics to evaluate communication effectiveness.
• Advanced proficiency in Microsoft Excel and experience with reporting or data visualization tools (e.g. Power BI) is an advantage.
• Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and cultures.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
• Proven attention to detail and strong problem‑solving skills.
• Experience using digital and AI tools to support content creation, analysis, and work efficiency.
• A global mindset with the ability to collaborate effectively across cultures, languages, and
• geographies.
• Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field.