Global Insurance Account Manager

Lockton; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Parental leave (12 weeks)

Rolex reward after 10 years

Community involvement

Wellness events

Job summary

Lockton in Kansas City, MO is seeking an Account Manager to service client book of business, focusing on marketing, claims and administration. You will coordinate with clients and carriers, gather exposure data, and support new lines of coverage while ensuring timely, accurate documentation and responses.

The role requires a Bachelor’s degree and 2–7 years of client services experience, with strong MS Office skills and communication abilities.

Qualifications

• Bachelor’s Degree in Business Administration or related field and or years of experience equivalent.
• 2-7 years of Client services experience is required.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and written interpersonal communication skills required.
• Understands industry trends and governmental regulations
• Ability to attend company, department and team meetings as required, including industry training sessions
• Legally eligible to work in the United States
• Willing to work outside of normal business hours if necessary
• Ability to meet or exceed client-sensitive deadlines

Responsibilities

• Services designated book of business as relating to marketing, claims and administration
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions
• Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
• Analyses exposures and identifies risks, inconsistencies, and accuracy of reported data
• Requests and collects quotes (new and renewal) from carriers
• Audits quotes, binders, and endorsements and makes requests for changes as needed
• Processes audits and creates audit analysis for Client
• Updates specifications, applications, and summary information to reflect changes during the year
• Monitors and manages daily service coordination and risk management needs of Clients

Skills

MS Office Suite

Verbal communication

Written communication

Industry regulations

Education

Bachelor’s degree in Business Administration or related field

Job description

Lockton in Kansas City, MO is seeking an Account Manager to service client book of business, focusing on marketing, claims and administration. You will coordinate with clients and carriers, gather exposure data, and support new lines of coverage while ensuring timely, accurate documentation and responses.

The role requires a Bachelor’s degree and 2–7 years of client services experience, with strong MS Office skills and communication abilities.