Global Innovation Ops Project Manager – Content & Metadata

MaziCTools; Los Angeles (CA); Hybrid; USD 34,000 - 50,000; Full time

Job summary

Netflix is seeking a senior project manager in innovation operations to scale Substance Examination groups globally, coordinating across Content and Item teams in a complex matrix environment. The role focuses on establishing vision, execution guidelines, and scalable processes to improve content ordering and discovery across markets.

You will lead multiple teams, drive collaboration with Marketing, Product, and Operations, and implement data-driven, customer-centric improvements while

Qualifications

• Experience leading large teams or heads of groups.
• Strong understanding of customer behavior and engagement related to content.
• Experience running globally distributed and remote-first teams.
• Excellent written and verbal communication skills.

Responsibilities

• Lead multiple content-investigation teams across regions.
• Define how content and resources are ordered, rated and reviewed to support use cases.
• Set division vision, execution guidelines, yearly targets and goals.
• Ensure teams maintain execution standards and regular review cycles in a fast-paced environment.
• Coordinate across Marketing, Content, Product, Local teams, and Assessments, communicating across all levels.
• Collaborate with technology and product partners to drive innovations in content ordering at scale.
• Remove blockers to launch and support key activities with practical solutions.
• Develop and grow teams and leaders to scale impact.
• Analyze titles to support Evaluations, Marketing, Discovery and related functions.
• Own the process and performance of content and resource ordering.
• Contribute to refreshing discovery through content and evaluation insights.

Skills

Content metadata

Audience engagement

Content categorization

Content strategy

People leadership

Global/remote leadership

Written communication

Verbal communication

Stakeholder influence

Analytical mindset

Education

Bachelor Degree

Job description

Netflix is seeking a senior project manager in innovation operations to scale Substance Examination groups globally, coordinating across Content and Item teams in a complex matrix environment. The role focuses on establishing vision, execution guidelines, and scalable processes to improve content ordering and discovery across markets.

You will lead multiple teams, drive collaboration with Marketing, Product, and Operations, and implement data-driven, customer-centric improvements while