Global HR Tech & Analytics Specialist

Benchmark

Tempe (AZ)

Hybrid

USD 70,000 - 90,000

Full time

14 days+

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Job summary

Benchmark is seeking an HR Technology Specialist to support global HCM cloud systems, focusing on data quality, dashboards, and real-time reporting.

You will QA dashboards, validate data models, and collaborate with IT and HR partners to improve analytics across regions. The role spans HRIS administration, data integrity, and process automation, with a hybrid schedule in Tempe and opportunities for growth. Experience with Power BI, SQL, and HRIS platforms will help drive insights for leadership.

Qualifications

2–6 years of experience in HR Technology, IT, HR operations, or a related field.
Experience with reporting and analytic tools (Power BI, SQL, Birst or similar).
Familiarity with HRIS platforms (Infor preferred or experience with Workday, SAP SuccessFactors, Oracle HCM, or similar).
Experience performing data checks, reconciliation, or auditing activities with large data sets to ensure report accuracy and completeness.
Exposure to system testing or quality assurance practices, including executing test cases, defect identification, and validation of system or reporting outputs.
Experience supporting HR systems and processes, including employee lifecycle transactions, data management, and reporting activities.
Experience with troubleshooting system issues, coordinating with IT or HR operations, and escalating as needed.
Basic understanding of data integrity, system security, and user access management.
Experience working with global teams or in a shared services environment is a plus.

Responsibilities

Support dashboard QA and validation, including data used for Power BI and other analytics platforms.
Assist in validating data models, outputs, and reporting used in leadership dashboards.
Partner with IT and stakeholders to test and validate data-related system changes and reporting enhancements.
Support the expansion and adoption of workforce and talent analytics reporting.
Perform data validation, reconciliation, and audits to ensure accuracy and consistency across systems and regions.
Provide real-time support, including data investigations and issue resolution.
Maintain and update employee records in HCM, ensuring accuracy and compliance across multiple countries.
Provide first-level support to HR and business users, resolving system-related issues and escalating as needed.
Support employee lifecycle transactions (e.g., hires, job changes, terminations) with a focus on accuracy and timeliness.
Maintain coverage during GBS holidays and team absences to ensure business continuity.
Proactively identify data quality issues, determine root cause, and contribute to resolution.
Reduce reliance on single-resource knowledge through documentation and cross‑training.
Maintain confidentiality of HR data and sensitive information.
Other duties as assigned.