Global Hatchery, Commercial Support Lead

Zoetis Spain SL; Northern (KY); Hybrid; USD 140,000 - 220,000; Full time

Job summary

Zoetis seeks an experienced Commercial Professional for the Global Hatchery portfolio in the U.S. field region. You will develop strategies, identify key customers and opportunities, and provide portfolio training to Poultry/BioDevice teams.

Responsibilities include coordinating BioDevices activities, forecasting portfolio performance, and maintaining strong customer relationships. Travel and product training are core aspects of the role.

Qualifications

• Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field.
• 7+ years of experience in poultry, animal health, agricultural, or related industry.
• 4+ years of commercial/customer-facing experience.
• Bilingual in English/Spanish.

Responsibilities

• Develop strategies, identify key customers and business opportunities in local markets.
• Provide product portfolio training to Poultry/BioDevice leaders and teams.
• Promote and support commercial activities for Hatchery portfolio including vaccines, BioDevices, parts and services.
• Coordinate all Zoetis BioDevices commercial activities within assigned markets/regions.
• Forecast BioDevices portfolio on a monthly, quarterly and annual basis for the market.
• Develop account plans and maintain relationships with key decision-makers.
• Manage CRM usage and maintain regular customer communications.

Education

Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

POSITION RESPONSIBILITIES

• Works closely with local market Poultry Business Unit Managers and/or BioDevice Commercial Managers to assist in developing strategies, identifying key customers, and identifying business opportunities.
• Provides product portfolio training to local market Poultry/BioDevice Business Unit Managers and their teams to increase understanding of the Hatchery portfolio.
• Works closely with other BioDevice Commercial Managers and Support Specialists to ensure alignment with the Global BioDevices strategy.
• Promotes and supports commercial activities, including lease, sales, and package programs, for the Zoetis Global Hatchery portfolio, including Hatchery Vaccines, BioDevices, Parts, and Services.
• Coordinates all Zoetis BioDevices commercial activities within assigned markets/regions.
• Is responsible for monthly, quarterly, and annual BioDevices portfolio forecasting for the assigned market/region.
• Manages corporate and complex-level communications with customers regarding Zoetis Global Hatchery, VMD, products, and services.
• Develops account plans for assigned accounts and serves as a team member on account plans led by market-level Commercial teammates.
• Maintains current knowledge of customers and utilizes the Hatchery Database to maximize business opportunities.
• Initiates and maintains regular communication regarding customer requirements with internal Zoetis groups, including Customer Service, Veterinary Services, Marketing, market-level Commercial teams, and Global Hatchery Operations.
• Continues to build and develop an industry network to strengthen understanding of customer strategies and gain early awareness of and involvement in emerging opportunities, when applicable.
• Prepares reports to keep management and team members informed of industry news, customer developments, sales objectives, accomplishments, and competitive information.
• Builds customer loyalty to Zoetis Global Hatchery products and services by developing relationships with key account decision-makers and influencers.
• Provides feedback to support the development of marketing plans.
• Utilizes the Customer Relationship Management (CRM) tool to manage accounts, contacts, and business activities.
• Stays abreast of changes and future needs within assigned accounts and provides monthly forecasts.
• Provides proactive guidance for Operating Plan development and execution.

BASIC QUALIFICATIONS

• Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field
• 7+ years of experience in poultry, animal health, agricultural, or related industry
• 4+ years of commercial/customer-facing experience
• Bilingual in English/Spanish

PREFERRED QUALIFICATIONS

• Highly developed interpersonal skills
• 7+ years of experience in BioDevice preferred
• Business acumen
• Strong oral and written communication skills
• Ability to manage multiple tasks
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Project software)
• Excellent attention to detail
• Promotes teamwork and cooperation
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

PHYSICAL POSITION REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee's usual work location is in the field. Must be able to travel overnight 50% of the time and possess a valid Driver's license and clean driving record. Must have the ability to work in animal environments normal to the poultry industry and cGMP/Human Flu Vaccine Production facilities. Must be located in Region Supported.

COMPENSATION & BENEFITS

The U.S. base salary range for this full-time position is $140,000 to $220,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentives. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more.

RECRUITMENT POLICY

Full time Regular Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment‑related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability.

Please contact Zoetis Colleague Services at [e-mail] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the U.S. for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.