Global Hatchery, Commercial Support Lead

Zoetis; North Carolina; On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Short-term incentive

Long-term incentive

Job summary

Zoetis, a global leader in animal health, is seeking a Regional Commercial Support Lead to advance the Hatchery portfolio across the assigned U.S. market.

The role focuses on growing revenue and margins through strategic account management and industry knowledge, working with Poultry BU managers and BioDevice teams. The candidate will train local teams on the Hatchery portfolio, develop account plans, and coordinate with global strategies while supporting regional growth initiatives.

Qualifications

• Bachelors degree in a related field required.
• 7+ years in poultry/animal health/agri-related industry.
• 4+ years in commercial/customer-facing roles.

Responsibilities

• Develop strategies with market teams to identify opportunities and key customers.
• Provide product portfolio training to local teams to boost Hatchery understanding.
• Coordinate with BioDevice teams to align with Global strategy.
• Promote commercial activities for Hatchery portfolio including vaccines, devices, parts and services.
• Forecast BioDevices portfolio monthly, quarterly, and annually.
• Maintain account plans and CRM records with up-to-date customer insights.
• Build relationships with key decision-makers to drive Zoetis Hatchery growth.

Skills

Interpersonal skills

Business acumen

Oral and written communication

multitasking

Attention to detail

Teamwork

Education

Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field

Tools

Excel

Word

PowerPoint

Project

Job description

This position serves as the primary Commercial Representative for the entire Zoetis Global Hatchery portfolio within their assigned market/region. The position is responsible for providing high-level commercial support to achieve annual gross revenue and margin targets within budgeted expense parameters.

This position is focused on driving new business growth and customer retention within assigned accounts, including Embrex, Hatchery Vaccines, and VMD, across the assigned market/region.

As the Regional Commercial Support Lead, this position brings a strong level of industry and product knowledge gained through experience within the assigned market/region. The position is also responsible for supporting the development and capabilities of other market-level BioDevice Commercial staff.

This position will dynamically support areas of need within the International Commercial Organizations and contribute to the development and growth of the BioDevices and Hatchery portfolio business within their assigned markets.

POSITION RESPONSIBILITIES

• Works closely with local market Poultry Business Unit Managers and/or BioDevice Commercial Managers to assist in developing strategies, identifying key customers, and identifying business opportunities.
• Provides product portfolio training to local market Poultry/BioDevice Business Unit Managers and their teams to increase understanding of the Hatchery portfolio.
• Works closely with other BioDevice Commercial Managers and Support Specialists to ensure alignment with the Global BioDevices strategy.
• Promotes and supports commercial activities, including lease, sales, and package programs, for the Zoetis Global Hatchery portfolio, including Hatchery Vaccines, BioDevices, Parts, and Services.
• Coordinates all Zoetis BioDevices commercial activities within assigned markets/regions.
• Is responsible for monthly, quarterly, and annual BioDevices portfolio forecasting for the assigned market/region.
• Manages corporate and complex-level communications with customers regarding Zoetis Global Hatchery, VMD, products, and services.
• Develops account plans for assigned accounts and serves as a team member on account plans led by market-level Commercial teammates.
• Maintains current knowledge of customers and utilizes the Hatchery Database to maximize business opportunities.
• Initiates and maintains regular communication regarding customer requirements with internal Zoetis groups, including Customer Service, Veterinary Services, Marketing, market-level Commercial teams, and Global Hatchery Operations.
• Continues to build and develop an industry network to strengthen understanding of customer strategies and gain early awareness of and involvement in emerging opportunities, when applicable.
• Prepares reports to keep management and team members informed of industry news, customer developments, sales objectives, accomplishments, and competitive information.
• Builds customer loyalty to Zoetis Global Hatchery products and services by developing relationships with key account decision-makers and influencers.
• Provides feedback to support the development of marketing plans.
• Utilizes the Customer Relationship Management (CRM) tool to manage accounts, contacts, and business activities.
• Stays abreast of changes and future needs within assigned accounts and provides monthly forecasts.
• Provides proactive guidance for Operating Plan development and execution.

BASIC QUALIFICATIONS:

• Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field
• 7+ years of experience in poultry, animal health, agricultural, or related industry
• 4+ years of commercial/customer-facing experience

PREFERRED QUALIFICATIONS:

• Highly developed interpersonal skills
• 7+ years of experience in BioDevice preferred
• Business acumen
• Strong oral and written communication skills
• Ability to manage multiple tasks
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Project software)
• Excellent attention to detail
• Promotes teamwork and cooperation
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

PHYSICAL POSITION REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee's usual work location is in the field. Must be able to travel overnight 50% of the time and possess as valid Driver's license and clean driving record. Must have the ability to work in animal environments normal to the poultry industry and cGMP/Human Flu Vaccine Production facilities ·

Must be located in Region Supported

The U.S. base salary range for this full-time position is $140,000 to $220,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation.

This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment‑related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.