International Trade Compliance & Logistics Lead

Zoetis Spain SL; Michigan; Hybrid; USD 93,000 - 134,000; Full time

Job summary

Zoetis in Kalamazoo is seeking a senior leader to build and scale a global Precision Animal Health logistics program. You will design world-class networks for compliant, reliable, and timely movement of samples and supplies worldwide, shaping how logistics enable our mission.

This role blends strategic design with hands-on execution, partnering with operations, regulatory, quality, and commercial teams to optimize costs, achieve on-time delivery, and drive scalable processes.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, International Business, or related field.
• 7+ years of global logistics or transportation experience, including international parcel/express shipping and customs brokerage.
• Deep expertise in trade compliance (HS classification, valuation, Incoterms) and vendor negotiation.
• Experience building or scaling logistics programs with hands-on problem solving and execution.
• Proven ability to create SOPs, train teams, and drive adoption across geographies.
• Strong analytical mindset with KPI ownership and data-driven decision making.
• Excellent communication and stakeholder management across technical and non-technical audiences.

Responsibilities

• Establish and manage global and regional courier partnerships; negotiate rates, define SLAs, and implement scorecards.
• Design and deploy scalable shipment SOPs aligned with global regulatory standards.
• Own end‑to‑end import/export processes; permits, HS classification, Incoterms, valuation, and broker oversight.
• Build and manage a network of in‑market distributors for testing supplies; define inventory strategies and service expectations.
• Define and optimize logistics flows for PAH, including labeling, duties and taxes, tracking, and customer communications.
• Implement end‑to‑end shipment visibility tools and exception management for rapid resolution.
• Cross‑functionally partner with operations, regulatory, quality, and commercial teams to align logistics strategy.
• Drive continuous improvement initiatives focused on cost optimization, on‑time delivery, cycle time reduction, and scalability.
• Develop and maintain KPI dashboards; communicate performance insights to leadership.
• Stay ahead of evolving global trade regulations to ensure compliance and operational excellence.

Skills

Global logistics

Vendor negotiation

SLA management

Trade compliance

Cross-functional collaboration

Data-driven decisions

Logistics program design

Education

Bachelor's degree in Supply Chain, Logistics, International Business, or related field

Job description

Lead the build of Precision Animal Health’s global logistics program in Kalamazoo. In this high‑impact role, you will architect and scale a world‑class logistics network that ensures the compliant, reliable, and timely movement of critical samples and supplies worldwide. You’ll play a foundational role in shaping how logistics enables our broader mission—building systems from the ground up, influencing cross‑functional strategy, and delivering measurable business outcomes. This is a unique opportunity to combine strategic design with hands‑on execution in a fast‑growing, mission‑driven environment.

Responsibilities

• Establish and manage global and regional courier partnerships; negotiate competitive rates, define SLAs, and implement performance scorecards with clear accountability.
• Design and deploy scalable shipment SOPs (inbound/outbound, inter‑site transfers, packaging, temperature control, and exception handling) aligned with global regulatory standards.
• Own end‑to‑end import/export processes, including permits, HS classification, Incoterms, valuation, and customs broker oversight; proactively resolve customs holds and mitigate risks.
• Build and manage a network of in‑market distributors for testing supplies; define inventory strategies, lead times, and service expectations.
• Define and optimize logistics flows for PAH, including labeling, duties and taxes, shipment tracking, and proactive customer communications.
• Implement end‑to‑end shipment visibility tools and exception management processes to ensure transparency and rapid issue resolution.
• Partner cross‑functionally with operations, regulatory, quality, and commercial teams to align logistics strategy with business needs.
• Drive continuous improvement initiatives focused on cost optimization, on‑time delivery (OTD), cycle time reduction, and scalability.
• Develop and maintain KPI dashboards; communicate performance insights and recommendations to leadership on a regular cadence.
• Stay ahead of evolving global trade regulations and industry best practices to ensure ongoing compliance and operational excellence.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, International Business, or a related field.
• 7+ years of experience in global logistics or transportation, including international parcel/express shipping and customs brokerage.
• Deep expertise in trade compliance (HS classification, valuation, Incoterms) and a strong track record in vendor negotiation and SLA management.
• Experience building or scaling logistics programs, with a hands‑on approach to problem solving and execution.
• Proven ability to create SOPs, train teams, and drive adoption across diverse geographies.
• Strong analytical mindset with experience owning KPIs and using data to inform decisions and improvements.
• Excellent communication and stakeholder management skills across technical and non‑technical audiences.

Preferred

• IATA DG, IMDG, and 49 CFR HAZMAT certifications.
• Experience in life sciences, diagnostics, or biological sample logistics.
• Familiarity with cold chain logistics and temperature‑sensitive shipments.
• Experience working in a high‑growth or startup environment.

Why Join Us

• Build and own a global logistics function from the ground up.
• Direct visibility and impact on company growth and operational success.
• Collaborative, mission‑driven team solving complex global challenges.
• Opportunities for professional growth and leadership development.

The US base salary range for this full‑time position is $93,000 - $134,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. This position is also eligible for short‑term incentive compensation. This position is also eligible for long‑term incentives. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit‑sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more.

Full time Regular Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification.

Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [e-mail] to request an accommodation.

Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.

Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.