Global Hardware Product Manager - Sustaining & Continuity

Philips; Cambridge (MA); On-site; USD 105,000 - 169,000; Full time

Job summary

Philips is seeking a Global Product Manager for Sustaining Hardware in the Ambulatory & Monitoring Diagnostics (AM&D) group. You will own the sustaining lifecycle for MCT and Holter devices, translating quality, regulatory, customer, service, and supply needs into prioritized product work and coordinated execution.

You will collaborate with Quality, Regulatory, Sales, Marketing, and regional teams to ensure product performance, availability, and continuity, while guiding lifecycle transitions

Qualifications

• 5+ years of experience in product management for regulated hardware or medical devices.
• Experience managing mature or sustaining hardware products and lifecycle planning.
• Experience in cardiology, ambulatory monitoring, connected devices, wearable sensors, manufacturing or supply chain, or service operations is a plus.

Responsibilities

• Own the sustaining lifecycle plan and prioritized backlog for MCT and Holter; balance patient and customer impact, product risk, regulatory commitments, supply continuity, operational needs, cost, and business value.
• Coordinate cross-functional execution of product changes including component or supplier changes, obsolescence remediation, and labeling/IFU updates; lead as product management lead for issues across teams.
• Partner with Quality and Regulatory on complaint trends, CAPA, risk management, post-market surveillance, audits, and regulatory documentation.
• Monitor product health using KPIs like complaints, returns, reliability, service burden, and supply availability; drive corrective actions and transition planning.
• Provide product expertise to Sales, Marketing, Service, Operations, and regional teams; maintain roadmap and status.

Skills

Product management

Regulated hardware

Medical devices

Lifecycle management

Cross-functional leadership

Education

Bachelor's degree

MBA preferred

Job description

Philips is seeking a Global Product Manager for Sustaining Hardware in the Ambulatory & Monitoring Diagnostics (AM&D) group. You will own the sustaining lifecycle for MCT and Holter devices, translating quality, regulatory, customer, service, and supply needs into prioritized product work and coordinated execution.

You will collaborate with Quality, Regulatory, Sales, Marketing, and regional teams to ensure product performance, availability, and continuity, while guiding lifecycle transitions