Global Freight Compliance Specialist

FedEx Freight, Inc.; Memphis (TN); On-site; USD 29,000 - 41,000; Full time

Job summary

FedEx Freight, Inc. is seeking a specialist to ensure efficient movement and clearance of international freight, providing training and technical expertise to International Reps and updating procedures to reduce liability.

The role acts as the carrier expert in international transportation and collaborates with customs brokers to resolve clearance issues. The position requires a strong background in international operations, excellent communication skills, and the ability to work independently

Qualifications

• High School Diploma or GED.
• Two years' experience in international transportation, freight forwarding or customs clearance.
• Thorough knowledge of international operations; FedEx International operations preferred.
• Excellent verbal and written communication skills.
• Bilingual English-French preferred.
• Strong skills using Outlook or another email program.
• Strong Excel skills including (creating spreadsheets, manipulating data by sorting, filtering, using formulas and pivot tables).
• Typing/data entry skills.
• Excellent research, problem solving and negotiating skills.
• Must be well organized and able to handle multiple tasks in a fast paced team environment.
• Must be self-motivated with a high level of initiative and able to make independent decisions.
• Complete required training and assist others in completing training.
• Able to work independently and as a team member.

Responsibilities

• Provide technical expertise applicable to movement and clearance of international shipments.
• Develop and implement new methods and procedures to enhance regulatory compliance and increase the quality of information provided to regulatory agencies
• Provides training and technical support to Int'l Reps and serve as a resource in the resolution of complex problems and issues to ensure proper processing of documentation associated with international shipments
• Proactively work with customers communicating potential delays in shipment and provide solution to prevent future delays transit due to paperwork or clearance issues
• Evaluate shippers documents for compliance with US government regulations and country of import requirements
• Communicate with customs brokers regarding questions on paperwork or following up on clearance delays
• Provide expert level international customer support including guidance on documentation and answering high level questions
• Conduct research and action planning to assist in the reduction of overages and shortages as it relates to handling of international shipments
• Work with other operating companies to maximize business opportunities
• Enter data that documents shipment history, event activity, and missing documentation
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Skills

Verbal communication

Written communication

Outlook

Data entry

Problem solving

Time management

Bilingual English-French

Education

High School Diploma or GED

Tools

Excel

Pivot tables

Job description

FedEx Freight, Inc. is seeking a specialist to ensure efficient movement and clearance of international freight, providing training and technical expertise to International Reps and updating procedures to reduce liability.

The role acts as the carrier expert in international transportation and collaborates with customs brokers to resolve clearance issues. The position requires a strong background in international operations, excellent communication skills, and the ability to work independently