Global Financial Crimes Manager

Bank of America; Charlotte (NC); On-site; USD 140,000 - 200,000; Full time

Job summary

Bank of America is seeking a Global Financial Crimes Surveillance Control Tower Manager to oversee governance of surveillance analyses across Front Line Units and Control Functions, ensuring timely remediation and clear risk communication.

The role requires 10+ years in financial crimes or related fields, with strong stakeholder management, governance routines, and the ability to translate complex analytics into actionable risk insights.

Qualifications

• 10+ years of experience in financial crimes, surveillance, investigations, compliance, or a related field.
• Proven ability to lead cross-functional reviews and risk programs from intake to remediation.
• Strong knowledge of AML, sanctions, fraud, and regulatory expectations.

Responsibilities

• Drives end-to-end governance of targeted surveillance analyses from intake through closure.
• Establishes review standards, quality controls, and management reporting processes.
• Monitors portfolio risks, milestones, dependencies, and remediation progress.
• Coordinates stakeholder reporting on analytical activity and remediation outcomes.
• Provides credible challenge to scope, methodology, and conclusions to address risks.
• Partners with analytics, investigations, threat intel, sanctions, and risk teams to align priorities.

Skills

Financial Crimes Data Analysis

Behavioral Analytics

Suspicious Activity Detection

Typology Identification & Development

Threat Intelligence Analysis

Network & Entity Analysis

Data Mining & Visualization

Risk Identification & Assessment

Investigative Problem Solving

AML Regulatory Knowledge

Sanctions

Risk Data Quality Management

Intelligence Reporting

Written Communications

Stakeholder Management

Education

Bachelor’s degree or equivalent work experience

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Position Summary

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements. The Global Financial Crimes Surveillance Control Tower Manager drives end-to-end governance, coordination, and oversight of targeted financial crimes surveillance analyses to ensure risks are identified, communicated, and remediated in a timely and consistent manner.

Responsibilities

• Key responsibilities include managing the surveillance review pipeline, establishing prioritization and quality standardst, monitoring risks and deliverables, coordinating stakeholder reporting and escalation, and driving issue remediation.
• Job expectations include exercising significant independent judgment, providing credible challenge, ensuring transparency across the analysis lifecycle, and enabling the ongoing development and refinement of surveillance typologies and capabilities.

Additional Responsibilities

• Drives end-to-end governance of targeted surveillance analyses, from intake and prioritization through execution, review, escalation, and closure
• Establishes review standards, operating routines, and quality controls to promote consistent, timely, and well-documented analytical outcomes
• Monitors the surveillance portfolio, delivery milestones, risk indicators, dependencies, and emerging concerns, escalating material risks and delays
• Coordinates management and stakeholder reporting on analytical activity, findings, thematic trends, remediation progress, and capability enhancements
• Provides credible challenge of analytical scope, methodology, conclusions, and recommended actions to ensure risks are appropriately identified and addressed
• Drives remediation of identified data, process, control, and capability gaps, including ownership, action planning, dependency management, and closure validation
• Partners with surveillance analysts, investigations, threat intelligence, sanctions, fraud, technology, data, and line-of-business risk teams to align priorities and resolve barriers
• Uses lessons learned and portfolio insights to support development and refinement of surveillance typologies, analytical tools, and operating practices

Required Qualifications

• 10+ years of experience in financial crimes, surveillance, investigations, compliance, operational risk, data analytics, program management, or a related discipline.
• Bachelor’s degree or equivalent work experience.
• Demonstrated experience leading complex, cross-functional analytical reviews, risk programs, or control tower activities from intake through remediations.
• Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, surveillance practices, and applicable regulatory expectation's.
• Experience establishing governance routines, quality standards, management reporting, risk metrics, and escalation processes.
• Ability to provide credible challenge, evaluate complex analytical conclusions, and influence decisions across senior and technical stakeholder's.
• Proven ability to manage competing priorities, dependencies, issues, and remediation actions in a dynamic risk environment.
• Strong executive communication and written reporting skills, with the ability to translate complex analysis into clear risk implications and decision's.

Desired

Experience in financial services; CAMS, PMP, or related risk, compliance, or analytics certification.

Skills

• Financial Crimes Data Analysis
• Behavioral Analytics
• Suspicious Activity Detection
• Typology Identification & Development
• Threat Intelligence Analysis
• Network & Entity Analysis
• Data Mining & Visualization
• Risk Identification & Assessment
• Investigative Problem Solving
• AML Regulatory Knowledge
• Sanctions
• Risk Data Quality Management
• Intelligence Reporting
• Written Communications
• Stakeholder Management

Hours Per Week

40

Travel Required

Yes, 5% of the time

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. We serve approximately 66 million consumer and small business clients, using our skills and expertise to help make their lives better. We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency