GFC External Risk Event Review Manager

Bank of America; Charlotte (NC); On-site; USD 105,000 - 175,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Job summary

Bank of America is seeking a Global Financial Crimes External Risk Event Review Manager in the United States. The role focuses on conducting risk-based reviews of significant external financial crime events and determining exposure for products, customers, and geographies.

Responsibilities include prioritizing events, analyzing impact on detection and investigation processes, and developing remediation or enhancement recommendations for governance and leadership review.

Qualifications

• Minimum seven years of experience in financial crimes, AML, or related risk areas.
• Experience assessing financial crime models and investigative processes.
• Strong knowledge of AML, sanctions, fraud typologies, and regulatory expectations.
• Ability to manage complex processes from intake to closure.

Responsibilities

• Identify, prioritize, and document significant external risk events per thresholds and governance.
• Conduct exposure analyses affecting products, customers, geographies, and detection processes.
• Evaluate model performance and process effectiveness to spot control gaps.
• Develop risk-based recommendations including process changes or training.
• Coordinate handoffs to internal and external partners and support remediation actions.
• Maintain risk event inventories, track milestones, and escalate material risks.
• Prepare analyses and governance materials for senior leadership.

Skills

Critical Thinking

Regulatory Compliance

Risk Management

Coaching

Issue Management

Policies & Guidelines

Strategy Planning

Written Communications

External Resource Management

Reporting

Talent Development

Education

Bachelor's Degree

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: Global Financial Crimes External Risk Event Review Manager is responsible for executing a risk-based review process to assess significant external financial crime risk events and assess relevance and exposure for the bank’s products, services, customers, and geographies.

Key responsibilities include identifying and prioritizing such events, conducting exposure analyses, evaluating potential impacts to financial crime detection and investigative processes, and developing recommendations for program remediation or enhancement.

Job expectations include exercising sound independent judgment, coordinating formal handoffs to accountable partners, tracking actions through closure, and communicating material risks, decisions, and progress to senior leaders and governance forums.

Responsibilities

• Identifies, prioritizes, and documents significant financial crime external risk events in accordance with established thresholds, procedures, and governance requirements.
• Conducts exposure analyses to assess potential impacts to the bank’s products, services, customers, geographies, financial crime detection, and investigative processes
• Evaluates model performance, investigative outcomes, and process effectiveness to identify potential control gaps and enhancement opportunities
• Develops risk-based recommendations, including model tuning, feature development, investigator training, risk escalation, or process changes (This line includes additional context)
• Coordinates formal handoffs to GFC and non-GFC partners and supports the opening of issues or other remediation actions, as appropriate
• Maintains the external event and remediation inventory, monitors dependencies and milestones, and escalates material risks, delays, and decisions.
• Prepares clear analyses, recommendations, and governance materials for senior leadership and impacted stakeholders
• Partners across model development, operations, investigations, technology, data, and risk management teams to drive consistent execution and continuous improvement

Required Qualifications

• Minimum of seven years of relevant experience Knowledge of anti-money laundering (AML) and related AML legislation
• Minimum of seven years of relevant experience in financial crimes, model development or management, investigations, operations, process management, compliance, or operational risk
• Demonstrated experience assessing financial crime models, investigative processes, or operational workflows and translating findings into actionable enhancements
• Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, investigative practices, and related regulatory expectations
• Experience managing complex processes from intake and analysis through recommendation, handoff, tracking, escalation, and closure
• Ability to analyze complex information, identify root causes and risk implications, and exercise sound judgment within established frameworks
• Strong stakeholder management skills, with the ability to coordinate across technical, operational, investigative, and risk teams
• Strong written and verbal communication skills, including preparation of concise materials for senior leadership and governance forums

Desired Qualifications

• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS), PMP, or related certification.

Skills

• Critical Thinking Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Coaching
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting
• Talent Development

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - NJ - Jersey City - 525 Washington Blvd (NJ2525), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $105,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe. Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency