Global Finance Onboarding & Reporting Analyst

News Corp.; Honolulu (HI); Presencial; USD 42 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare plans

Paid time off

Retirement plans

Medical, dental, and vision insurance

Education benefits

Maternity/paternity leave

Family care

Commuter transit

Subscription discounts

Employee referral program

Resumo da oferta

Dow Jones, a global provider of news and business information, seeks a finance onboarding specialist to manage customer setup and ongoing relationship maintenance. Based in Princeton, New Jersey, you will guide clients through initial steps and collaborate with internal teams to ensure a smooth start.

You will own onboarding tasks, update client documentation, respond to inquiries, and be the key liaison between customers and other departments.

Qualificações

• Associate or Bachelor’s Degree (preferred).
• A passion for customer service and willingness to learn across our business lines.
• Excellent communication skills, both verbal and written.
• Ability to prioritize, multitask, and manage time effectively in a fast-paced environment.
• Attention to detail, organized and thorough with follow-ups and closing tasks.

Responsabilidades

• Manage onboarding tasks and complete within the required timelines and agreed service levels.
• Ensure all documentation provided by the client is updated and processed with accurate data.
• Comprehend all facets of the onboarding process, maintaining changes to documentation where applicable.
• Respond to customer queries promptly, providing solutions within the application process.
• Be the key communicator between the customer and all other departments to guarantee successful onboarding.
• Understand relationships between different business lines/products and legal entities.

Conhecimentos

Customer service

Communication

Time management

Attention to detail

Multitasking

Quick learner

Formação académica

Associate or Bachelor's Degree

Ferramentas

CRM software

Descrição da oferta de emprego

Dow Jones, a global provider of news and business information, seeks a finance onboarding specialist to manage customer setup and ongoing relationship maintenance. Based in Princeton, New Jersey, you will guide clients through initial steps and collaborate with internal teams to ensure a smooth start.

You will own onboarding tasks, update client documentation, respond to inquiries, and be the key liaison between customers and other departments.