Global Field Trainer — Restaurant Training Lead

FAT Brands Inc; Riverside (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

OHG Brands is seeking a Field Trainer for Round Table Pizza to provide training and development to new franchisees, managers, and restaurant staff. The role supports new store openings and ongoing field training across RTP locations, with frequent domestic and international travel.

The ideal candidate has a Bachelor’s Degree or 3+ years as a GM, at least 1 year in a lead training role, and strong presentation and communication skills.

Qualifications

• Bachelor’s Degree or 3+ years as a restaurant GM or area manager.
• 1+ years of experience in a lead training position.
• Resides in California.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Excellent presentation skills.
• Ability to work cross-functionally on projects within all levels of the organization.
• Strong organizational, problem-solving, and analytical skills.
• Flexible and able to deal with frequent changes, delays, or unexpected events.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before franchise owners, upper-level management, or employees of the restaurant.
• Knowledge of database software, Internet software, Inventory software, order processing systems, and spreadsheet software.
• ServSafe Certified
• Must be able to travel weekly (over 90%). May reside anywhere in CA.

Responsibilities

• Supports NSOs (New Restaurant Openings) throughout the year.
• Works closely with and under The RTP Sr. Field Training Manager.
• Coordinates and implements training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies for all RTP restaurants.
• Maintains current knowledge of new training methods and techniques and incorporates them into the RTP Brands Training Program.
• Reviews field information while remaining current on all company programs/products to support franchisees.
• Completes training records for each training session using approved forms and submits training records to Director of Training & Operations Services.
• Coach trainees in all areas of RTP operations.
• Facilitates Train the Trainer sessions as needed.
• Acts as corporate training liaison in the field, reporting training needs and issues to the corporate team as required.
• Responsible for certification of franchisees, franchisee training managers, and trainers used by corporate.
• Revitalizes and supports existing Franchise locations as needed, training and strengthening Brand Standards
• Helps build programs and schedules training classes.
• Ensures that training materials, including job aids, training programs, and e-learning are current, accurate, and effective.

Skills

Excellent communication

Presentation skills

Organizational skills

Problem-solving

Cross-functional collaboration

Education

Bachelor's Degree

3+ years as GM/area manager

Tools

Database software

Internet software

Inventory software

Order processing systems

Spreadsheet software

Job description

OHG Brands is seeking a Field Trainer for Round Table Pizza to provide training and development to new franchisees, managers, and restaurant staff. The role supports new store openings and ongoing field training across RTP locations, with frequent domestic and international travel.

The ideal candidate has a Bachelor’s Degree or 3+ years as a GM, at least 1 year in a lead training role, and strong presentation and communication skills.