Global Field Service Technician - Sterilization Equipment

Fedegari; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

Gym membership

401(k)

Tuition assistance

Job summary

Fedegari Technologies, a global leader in sterilization and contamination control, seeks a Field Service Technician in Charlotte, NC. The role requires performing preventive and corrective maintenance on Fedegari equipment at customer sites, with extensive travel across North America.

You will troubleshoot, repair, and calibrate systems, coordinate with customers and sales, and ensure safety and compliance with site procedures.

Qualifications

• Bachelor’s degree in engineering or related field; or equivalent combination of education and experience.
• 2+ years experience using diagnostic test equipment, volt-ohm meters, amp probes and calibration.
• Ability to read P&ID and electrical/pneumatic schematic.
• Valid driver’s license with an acceptable driving record; passport for international travel.
• Strong organizational and critical thinking skills.
• Willingness to travel 75–80% across North America.
• Knowledge of sterilization, steam systems, and decontamination processes is a plus.

Responsibilities

• Perform preventive and corrective maintenance on Fedegari equipment.
• Troubleshoot, repair, or refurbish systems components.
• Complete service call certificates, expense reports, and calibration protocols.
• Communicate activities to customers, schedule maintenance and ETA.
• Respond to customer and sales questions; escalate as needed.
• Comply with site SOPs and safety policies.
• Pass leads to management and sales; network with global Field Techs.
• Manage travel schedules and priorities.
• Demonstrate problem solving, customer focus, self-direction, and technical learning agility.

Skills

English communication

Problem solving

Planning and organizing

Self-direction

Education

Bachelor’s Degree in General Engineering or related field

Tools

Diagnostic test equipment

Volt-Ohm meters

Amp probes

AutoCad or similar

Job description

Fedegari Technologies, a global leader in sterilization and contamination control, seeks a Field Service Technician in Charlotte, NC. The role requires performing preventive and corrective maintenance on Fedegari equipment at customer sites, with extensive travel across North America.

You will troubleshoot, repair, and calibrate systems, coordinate with customers and sales, and ensure safety and compliance with site procedures.