Global Field Service Tech – Plastics Processing Equipment

Kelly Services; Kentucky; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

A legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Transit spending account

Paid sick leave

Job summary

Kelly Services is seeking a Field Service Technician for plastics processing equipment. Location: Kent, OH (training), then remote/hybrid with significant travel. Must travel domestically and internationally and hold a valid passport.

After training, you will work as the primary technical representative at customer sites, installing, maintaining, and repairing equipment and training end users. This role requires strong mechanical skills and willingness to travel globally.

Qualifications

• Must have a high school diploma or equivalent.
• Strong mechanical aptitude and problem-solving skills are essential.
• Valid US Driver’s License and Passport required for travel.
• Excellent organizational, verbal, and written communication abilities.
• Self-directed, independent worker with a customer-focused mindset.
• Team player with the ability to work across functions.

Responsibilities

• Serve as on-site technical expert for installation, maintenance, and repair.
• Independently travel to customer locations domestically and internationally.
• Conduct yearly follow-ups and site visits to ensure satisfaction.
• Provide end-user training at customer sites and facilities.
• Plan and coordinate logistics for service visits and travel expenses.
• Act as liaison between customers and engineering, manufacturing, and sales teams.
• Collect feedback and relay continuous improvement opportunities.
• Promote quality, safety, and environmental compliance in all activities.
• Support other duties as assigned by management.

Skills

Mechanical aptitude

Communication skills

Team player

Self-directed

Problem solving

Customer focus

Education

High School diploma or equivalent

Tools

Micrometers

Multimeters

Logic circuits

Electric motors

Job description

Kelly Services is seeking a Field Service Technician for plastics processing equipment. Location: Kent, OH (training), then remote/hybrid with significant travel. Must travel domestically and internationally and hold a valid passport.

After training, you will work as the primary technical representative at customer sites, installing, maintaining, and repairing equipment and training end users. This role requires strong mechanical skills and willingness to travel globally.